The people at MX are very easy to work and communicate with, from the client management side to the customer support side. They are curious to understand how our product works and what our needs are, so they can offer or build solutions into their product. Issues do come up, of course, but they are quick to resolve those issues and easy to work with in the meantime. Review collected by and hosted on G2.com.

We have seen their support team go through lots of changes over the years, and those gaps in training can result in different handling of our tickets. Review collected by and hosted on G2.com.