# Muster Reviews **Vendor:** Muster **Category:** [Public Affairs and Advocacy Software](https://www.g2.com/categories/public-affairs-and-advocacy) **Average Rating:** 4.8/5.0 **Total Reviews:** 26 ## About Muster Muster is a powerful grassroots advocacy platform designed for nonprofits, associations, and other organizations that want to influence public policy and strengthen supporter engagement. With easy-to-use digital advocacy tools, Muster helps organizations mobilize their members, drive impactful campaigns, and connect directly with elected officials. The platform makes it easy to launch advocacy campaigns, send action alerts, and track engagement in real-time—empowering organizations to increase participation and demonstrate measurable results. Trusted by nonprofits and associations of all sizes, Muster provides an affordable and effective solution to grow your advocacy impact and advance your mission. ## Muster Reviews ### 1. Wonderful Platform Experience with Responsive, Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2026 **What do you like best about Muster?** Muster has been a pleasure to work with. The platform is intuitive and makes it easy for us to build and manage advocacy campaigns that meet our needs. We’ve received positive feedback from our advocates on how simple it is to use, which has helped increase participation. Max and Jake are always quick to respond and thoughtful in their support, and we truly appreciate it. **What do you dislike about Muster?** I wish we could customize the mobile version of the campaigns so that the "intro" section with some information comes before the form. I see the benefit of having the current layout as well, so it would be nice if we could toggle between them. **What problems is Muster solving and how is that benefiting you?** Muster solves the problem of making advocacy campaigns easy to create and easy to participate in. It gives us a clear structure for turning policy priorities into simple, actionable campaigns for our advocates. This has benefited us by saving time, improving engagement, and helping us communicate our advocacy priorities more clearly and effectively. **Official Response from Corey Vaughn:** > We're thrilled to hear that you've had such a wonderful experience with our platform and team! Thank you so much for the kind review. We hope our new landing page design, which brings campaign information to the top of the page while keeping the form visible to advocates, addresses your feedback on mobile layouts. We appreciate your input and are dedicated to continually improving Muster for you and your advocates. ### 2. Intuitive and Supportive, Perfect for Legislative Actions **Rating:** 4.5/5.0 stars **Reviewed by:** Simone G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Muster?** I like that Muster makes it very easy for members to submit comments and that we easily have a record of those comments. It's user-friendly and looks great once the code is on our website. The customer service is great and far superior to what we had with Every Action. I really value the PDF comments report, the ability to track the numbers of messages sent and users, as well as editing and copying previously used alerts. **What do you dislike about Muster?** I wish Muster could send directly to the federal register or agencies without an email. It would be nice to send to specific legislators no matter where the person lives. I also want more analytics like knowing where the commenter is from. **What problems is Muster solving and how is that benefiting you?** Muster makes it easy for our members to submit comments and keeps a record of them. ### 3. Easy to Use, Great Analytics, Pricing, and Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Melinda M. | Account Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Muster?** The platform was extremely easy to use, embed into the website, and we liked the analytics that came with it. We appreciated the competitive pricing and customer service. **What do you dislike about Muster?** Honestly not a lot. Our only two requests we were not able to achieve with it were to make phone numbers optional and to integrate it with Google Tag Manager. **What problems is Muster solving and how is that benefiting you?** It gave an easy and fast way to build a group of advocates that influenced a policy issue. It really worked and made our campaign extremely successful. ### 4. Easy to Use, Seamless CRM Integration, and Great Sales Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Muster?** Ease of use, seamless integration into our CRM platform, and the service we received during the sales process. **What do you dislike about Muster?** Some limitations around max number of reps you can contact. **What problems is Muster solving and how is that benefiting you?** Better user experience on our website through the embedded forms, more complete analytics, faster interface with far better customer service. **Official Response from Corey Vaughn:** > Hi there, and thank you for your review! We appreciate you taking the time to share your Muster experience. We're happy to hear you've had a great experience with our team and platform. For non-geotargeted campaigns, we do place a cap on the number of officials to help ensure campaign success. We greatly appreciate the feedback and thank you for choosing Muster for your advocacy efforts. ### 5. Muster - Great e-advocacy tool with outstanding customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Brad K. | Director of public policy, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Muster?** I appreciate how straightforward it is to use Muster for my organization's e-advocacy campaigns. In addition, their help desk is *fantastic* - they always get right back to me with an on-target solution to whatever I'm looking for. **What do you dislike about Muster?** Nothing, really. As with any product or platform, there are always opportunities for enhancement. The nice thing about Muster's team is that they always give serious consideration to customer suggestions, and often implement them. **What problems is Muster solving and how is that benefiting you?** It's a great platform for our e-advocacy campaigns ### 6. Excellent Grassroots Advoccacy Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Meghan S. | Associate Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2025 **What do you like best about Muster?** Muster has been a wonderful addition to our statewide grassroots advocacy efforts. We were able to easily implement the software within days of signing our contract. With a small staff, the ability to integrate quickly is not only a want, but a need. It has allowed for us to mobilize incredibly quickly when there is a need for advocates to reach out to their legislators. We have been impressed at the ease of the tool on both the backend side, as well for the front end user when we embed the form on our website. In addition, the Muster staff has been incredibly attentive and is quick to answer questions when they arise - at this time I can honestly say their customer service is some of the best I have experienced. **What do you dislike about Muster?** At this time, I don't have any complaints! **What problems is Muster solving and how is that benefiting you?** Muster allows us to ensure our advocates can quickly email and call their legislators when grassroots advocacy is needed. ### 7. A Perfect Match: How Muster Transformed Our Grassroots Advocacy Efforts **Rating:** 5.0/5.0 stars **Reviewed by:** Cody C. | Director of Communications & State Advocacy, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Muster?** After using a number of other grassroots platforms and being dissatisfied with their high costs or poor service, Cigar Rights of America started working with Muster in hopes of getting a serviceable product at a reasonable price, and they have truly exceeded our expectations! During the onboarding process, their entire team was made available to us to talk through the front and back-end of the product in great detail to make sure we were comfortable with it before coming on board. They were gracious and patient in the two months between identifying them as our choice and the termination of our prior contract, and getting set up was functionally instantaneous. Since switching, we have been more than happy with the choice and genuinely sad to not have more grassroots messaging to do on their fabulous platform. Muster is extremely easy to use and generates a great published product, rendering a 75% increase in the number of people who send a message after landing on the messaging page. That, combined with their extremely reasonable pricing leads us to recommend them to anyone looking for a fabulous grassroots provider. **What do you dislike about Muster?** Cigar Rights of America has nothing but praise for Muster. Their product is simply outstanding. **What problems is Muster solving and how is that benefiting you?** Reasonable Costs: Previous grassroots platforms were too expensive and we didn't feel like we were getting value for our money. Muster provided a serviceable product at a reasonable price, making it a cost-effective solution for CRA. Excellent Service: Other platforms lacked adequate customer service. Muster's team was highly supportive during the onboarding process, ensuring CRA was comfortable with both the front-end and back-end of the product. Ease of Onboarding: Setting up and transitioning to a new platform can be challenging. Muster made the onboarding process smooth and nearly instantaneous, allowing CRA to start using the platform without any significant delays. Increased Engagement Rates: CRA experienced low engagement rates with previous platforms. Muster's user-friendly interface and effective design led to a 75% increase in the number of people who send a message after landing on the messaging page. ### 8. Great advocacy product for the value. **Rating:** 4.0/5.0 stars **Reviewed by:** Gary H. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2024 **What do you like best about Muster?** Muster is easily embedded in an existing website and plays nice within the Wordpress landscape. Setup for advocacy channels is quick and painless. Customer support is easily reached. Additionally, we put in a feature request and saw that new functionality implemented within 30 days. **What do you dislike about Muster?** Their platform limits a user to sending only 15 emails at a time for advocacy. This sometimes presents a challenge considering that some committees in the Tennessee House have over 20 members. Therefore, we are unable to allow users to send emails to the entire committee in that scenario. **What problems is Muster solving and how is that benefiting you?** Muster allows our organization to provide opportunities for Tennessee voters to engage with their legislators on a variety of issues that we track during Tennessee's legislative session. **Official Response from Corey Vaughn:** > Hi Gary Thank you so much for your wonderful review! We enjoy serving you and are happy to hear how easy your experience with the product has been. In addition to ease-of-use, we place a high priority on message deliverability. This is why we limit non-geotargeted campaigns to 15 targets. We absolutely understand wanting to target an entire committee, and we believe our message mapping feature is a great way to accomplish this. We’re incredibly grateful to have you as a customer and appreciate your feedback! ### 9. Muster lets us buy just what we needed and it is easy to use! **Rating:** 4.0/5.0 stars **Reviewed by:** Dee S. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Muster?** Muster piece-meals the features it has to offer, widening its market and offering room for growth. It is easy to set up a form and we like that we can use it for state and local governments too. **What do you dislike about Muster?** There is no component for self-dtermined targets such as university/company administration. We were told that advocacy is not effective with them but our organization has a long history of successfully applying pressure in this way. Also we dislike the logic between calling and emailing. If calling is enabled, It should prompt everyone if they want to call. If yes or no, the next thing is to send an email. **What problems is Muster solving and how is that benefiting you?** We apply pressure or increase awareness to elected officials relevant to New Jersey and the Muslim community. ### 10. Easy to use, has all the tools **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2024 **What do you like best about Muster?** Muster is a clean and clear interface that allows us to advocate for policy change. The team at Muster is super responsiven and answers requests and questions. **What do you dislike about Muster?** We haven't run into many downsides to Muster, it has met our needs to date. **What problems is Muster solving and how is that benefiting you?** Muster allows us to engage our audiences in our advocacy efforts easily, adding voices to our fight and allowing our audience to be more a part of our work. ## Muster Pricing - **Muster Advocacy Suite**: Contact Us The full suite of Muster products — acquire and manage advocates, create grassroots advocacy campaigns, and drive awareness with email and text (SMS) marketing tools. - **Advocacy Only**: Contact Us Get access to Muster's grassroots advocacy campaign tools. Create Muster-hosted action pages or embeddable action forms for your website, where users can take action and email or call their elected officials with one click. Advocacy has never been this easy. Track campaign efforts with our dashboards or export analytics and reporting. Connect Muster advocacy to 7000+ other apps with Zapier as well (MailChimp, Donor Management, AMSs, CRMs, and more). Get the tools you need to capture support and drive policy influence. [View full pricing details](https://www.g2.com/products/muster/pricing) ## Muster Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Muster Features **Acquisition & Mobilization** - Constituent Database - Action Pages **Agentic AI - Professional Association Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Communication Tools** - Multichannel Outreach - Social Sharing - Legislator Contact **Membership Management** - Member Self‑Service Portal - Member Database - Automated Dues & Renewals **Stakeholder Management** - Public Official Database - Engagement Tracking **Events & Committees** - Committee & Group Management - Event Management & Registration - Calendar & Scheduling Tools **Platform** - CRM Integration - Reporting & Data Analytics **Financial & Operational Tools** - Integration With Accounting Tools - Email Marketing & Automated Communications - Online Payments & Invoicing - Reporting & Analytics ## Top Muster Alternatives - [Quorum](https://www.g2.com/products/quorum-us-quorum/reviews) - 4.3/5.0 (169 reviews) - [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) - 4.3/5.0 (277 reviews) - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) - 4.3/5.0 (408 reviews)