G2

Elaine A. E.

Vice President, Communication and Marketing

Small-Business (50 or fewer emp.)

3/23/2017

"Muster really enhanced our grassroots presence"

5/5

What do you like best about Muster?

The ease of use and the all-inclusive pricing. We had been using another platform for many years and every time we wanted to do something a little different, it seemed it was an added cost. Muster really understands what we need and have made it extremely user-friendly and streamlined. We've seen a huge increase in member engagement since we've started using Muster as our grassroots platform. Review collected by and hosted on G2.com.

What do you dislike about Muster?

I can't think of anything I dislike at the moment. They've been really responsive when we've asked for additional features. Review collected by and hosted on G2.com.

Recommendations to others considering Muster:

We've already had several other organizations ask us what we've been using to send our action alerts and have referred them to Muster. It's easy to use and the pricing structure is great. Review collected by and hosted on G2.com.

What problems is Muster solving and how is that benefiting you?

We struggle to get our members engaged in our advocacy efforts. In the past, with our old grassroots messaging platform, we had to really work to get people to send emails or call their legislators at the proper time to help our lobbyists on the front lines. One of the first Action Alerts we sent with Muster garnered 1,000 responses and emails to legislators -- a new record for our organization. And this was on an issue that we've dealt with repeatedly over the last few years. Since then, we continue to post record-setting response rates on our alerts. Review collected by and hosted on G2.com.