Mohammed Y.
MY
Operations
Small-Business (50 or fewer emp.)
"Excellent Value and Reliable Remote Monitoring for MSPs"
5/5
What do you like best about MSP360 RMM?

What I like best about MSP360 RMM is its intuitive and easy-to-navigate interface, which makes day-to-day device monitoring and management straightforward, even for technicians onboarding for the first time. The platform integrates well with the tools we already use, helping us streamline operations without adding complexity. Performance has been reliable, with responsive remote access, proactive monitoring, and timely alerts that help us address issues before they impact clients. From a pricing perspective, MSP360 delivers strong value for money, providing enterprise-grade RMM functionality at a cost that makes sense for growing MSPs. The onboarding process is simple, and support has been responsive whenever assistance is needed. I also appreciate the intelligent monitoring and automation capabilities that reduce manual work and improve operational efficiency. Overall, it provides the right balance of functionality, usability, and return on investment Review collected by and hosted on G2.com.

What do you dislike about MSP360 RMM?

MSP360 RMM could improve its advanced automation, reporting, and AI-driven capabilities. While the platform is easy to use and offers good value for money, some integrations and customization options are not as extensive as those available in larger RMM solutions Review collected by and hosted on G2.com.

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4.5 out of 5 · Verified reviews from real users

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