That both learning and phishing are automated, so handling does not require as much manual follow-up. Good videos and quizzes ensure that you actually watch the videos. Review collected by and hosted on G2.com.
If errors occur, it can be difficult to understand the system, and it is quite cumbersome to get an overview of the maturity in your organization, which is not just a ranking list. That part is not as intuitive as I would like, even though I can usually understand the use of new systems without much help. Additionally, we received a poor onboarding where, for example, we were not sufficiently introduced to the system's functionality. Our CSM set it up for us and let it go quite quickly. We received no help or useful material from our CSM, even though we repeatedly requested some material. However, we have received a new CSM who seems more helpful. Moxso's support responds quickly and is helpful. Review collected by and hosted on G2.com.