G2

DEVENDRA S.

Medical Representative

Small-Business (50 or fewer emp.)

6/8/2023

"One great tool for Managing ticket and customer queries. Really helpful tool."

4/5

What do you like best about Movidesk?

It is very easy to use, easy to understand and operate, even easier to create survey and feedback forms. Best part is that it can be integrated easily with many third-party applications such as Pipedrive, Jira, Nectar CRM, and more. Review collected by and hosted on G2.com.

What do you dislike about Movidesk?

Pricing plans are not very good, $99 per user per month is too high when we compare it with its alternatives like Freshdesk. Also in the free trial plan, there are many features that we cannot use and hence there is a doubt as in how those features perform. Review collected by and hosted on G2.com.

What problems is Movidesk solving and how is that benefiting you?

Movidesk helps team members manage appointments using calendars, map incidents to work orders or assets, and develop templates to respond automatically to recurring questions. It allows administrators to automate processes, route tasks between employees and set viewing permissions for agents. The platform also offers integrations with third-party applications such as Pipedrive, Jira, Nectar CRM and more. Review collected by and hosted on G2.com.