G2

Patrick S.

Director of Safety and Compliance

Mid-Market (51-1000 emp.)

Updated 11/10/2026

Originally submitted 10/31/2025

"Nice upgrades!"

5/5

What do you like best about Motive?

I just recently signed a new contract with side view cameras added, and I started using the "Performance" and the "Analytics" features much more often. This has allowed us to get expanded benefits from the system, and I appreciate it even more now!! Review collected by and hosted on G2.com.

What do you dislike about Motive?

My previous issue with Cust Service has remained, I have to say. That is certainly something they can improve. The time they take to both respond AND act on the issue is just too long. Review collected by and hosted on G2.com.

What problems is Motive solving and how is that benefiting you?

Motive is solving these problems: 1. Where are my trucks 2. What driver is in each truck? 3. How are my drivers doing as far as Hours of Service is concerned- Who has hours remaining, today, tomorrow, this week? 4. Are my drivers getting good fuel mileage, by using fuel wisely? 5. Are my drivers using their fuel cards correctly- Any irregularities seen? 6. Are my trucks being maintained properly- who is due for a PM Service? Knowing the answers to these questions - and more- is how I benefit from using Motive. Review collected by and hosted on G2.com.

Response from Russell Cook of Motive

Thank you so much for your kind words!

We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564.

We look forward to serving you again soon!

Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated