# ModMed Reviews **Vendor:** ModMed **Category:** [EHR Software](https://www.g2.com/categories/ehr) **Average Rating:** 4.6/5.0 **Total Reviews:** 352 ## About ModMed At ModMed®, we empower our customers with an integrated, AI-powered suite of software and services designed to support the clinical, operational, and financial aspects of their practice. Our on-staff physicians collaborate closely with our software engineers to develop intelligent, specialty-specific solutions for allergy, dermatology, gastroenterology, OBGYN, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry, and urology practices—as well as ambulatory surgery centers for ophthalmology and gastroenterology. This physician-led approach allows us to embed deep medical domain expertise into our technology, helping address the specific challenges practices face across a wide range of specialties. Our flagship product EMA®, a cloud-based electronic health records system, adapts to each doctor’s style of practice, remembering preferences and automatically suggesting exam notes and suggested billing codes. When used on a tablet, EMA offers special touch and swipe gestures to rapidly build patient profiles, diagnoses, treatment programs and billing. EMA integrates seamlessly with our full range of products and services—including Practice Management, Revenue Cycle Management, Telehealth, Inventory Management, and patient engagement tools such as online payments and scheduling. Together, these solutions form an intelligent, all-in-one system that helps eliminate departmental silos, enhances team collaboration, and improves visibility across the entire practice. The Result With our AI-powered, cloud-based platform and mobile touch-screen capabilities, ModMed’s intuitive end-to-end system helps physicians save time on administrative tasks and focus more on what matters most—delivering better patient outcomes. ## ModMed Pros & Cons **What users like:** - Users commend the **ease of use** of ModMed, simplifying daily tasks and enhancing workflow in dermatology practices. (166 reviews) - Users value ModMed for its **efficiency in operations** , simplifying tasks and enhancing workflow across dermatology practices. (121 reviews) - Users value ModMed for its **workflow efficiency** , streamlining operations and enhancing productivity within dermatology practices. (68 reviews) - Users highly value the **tailored focus on dermatology** in ModMed, leading to enhanced workflow and operational efficiency. (59 reviews) - Users appreciate the **setup ease** of ModMed, finding the initial installation process quick and hassle-free. (57 reviews) - Seamless Transition (50 reviews) - Functionality Features (45 reviews) - Time-saving (43 reviews) - Users praise the **excellent customer support** of ModMed, highlighting their helpfulness and intuitive interfaces. (42 reviews) - Users value the **user-friendly interface** of ModMed, leading to increased efficiency and productivity in their practice. (40 reviews) **What users dislike:** - Users face **poor system functionality** in ModMed, with issues in accessioning and analytics leading to confusion and inefficiencies. (27 reviews) - Users express frustration over **missing features** , highlighting the lack of customization and key functionalities in ModMed. (26 reviews) - Users find the **difficult setup** of ModMed to be extensive and demanding, making it challenging for new users. (24 reviews) - Users find **limited features** in ModMed, often desiring more accessible and customizable options for their specific needs. (24 reviews) - Users find the **inadequate reporting** in ModMed frustrating, as inconsistent data complicates analysis and decision-making. (22 reviews) - Users express frustration over **poor customer support** , facing delays and difficulties in resolving critical issues with ModMed. (21 reviews) - Billing Issues (20 reviews) - Inefficient Workflow (20 reviews) - Limited Functionality (19 reviews) - Inefficiency (18 reviews) ## ModMed Reviews ### 1. All-in-One ModMed Platform That Streamlines Check-In and Saves Time **Rating:** 5.0/5.0 stars **Reviewed by:** Berenice A. | Receptionist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about ModMed?** The most helpful thing about ModMed is having everything we need in one platform. It helps us keep patient demographics up to date by confirming details at every check-in, which is a definite plus since we always want the most accurate information on file. Klara also speeds up the check-in process by using our forms, and patients seem to like being able to complete the paperwork before they come into the office. On top of that, we save paper. Compared to other EMR's, ModMed lets you verify insurance eligibility for the clinic day with a single click, which is a real time-saver for anyone responsible for checking eligibility. The schedule is straightforward as well; when you hover over the patient tab, it displays the information needed for clinic days, and the overall layout is simply amazing. Another bonus is being able to check a patient in without having to walk to the back office to let the medical assistant know they’ve arrived. All I can say is that I wish my practice had implemented these great features from the beginning of being with the company. **What do you dislike about ModMed?** So far, I can’t say there’s any real downside to ModMed. We’ve run into a few glitches here and there, but the staff responds quickly and gets the issues resolved. **What problems is ModMed solving and how is that benefiting you?** There are no problems. ### 2. User-Friendly ModMed on iPad with a Clean, Customizable Layout **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about ModMed?** I appreciate ModMed for iPad users being particularly user friendly. I appreciate the clean-cut look on the iPad, especially in the occupied rooms section where filtered providers and preferred rooms are set. I appreciate being able to edit and rearrange icons for testing on the desktop. **What do you dislike about ModMed?** I think the biggest frustration has been that ModMed often disconnects or has service issues with the ophthalmic equipment in our offices. We have Zeiss products which are widely/commonly used in ophthalmology. We have been working on an issue where the patient's gender cannot be input into the Zeiss equipment so that we can populate the automatic list of patients for the day. **What problems is ModMed solving and how is that benefiting you?** The aforementioned connection issue with Zeiss is being worked on so that we can input the importance piece of information regarding patient gender into the equipment. Often, surgery centers will require this before the patient can even be scheduled for surgery and I know it can cause insurance coverage issues at times. It will benefit us greatly once ModMed can successfully resolve this request. ### 3. User-Friendly Dermatology Charting with a Clean, Intuitive Layout **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about ModMed?** It is very user friendly for dermatology. I like how the format of the screen is laid out. **What do you dislike about ModMed?** There are a few short cuts on it that would make my charting faster, but apparently my company will not pay for the upgrades, thus I have to click a few extra buttons to get to the screen I want. I also don't love the anatomy labels...when I click a location on the body, esp the face, it often labels the anatomy not exactly how I would label it, thus I tend to often use the anatomy location over ride button to re'label the location on the body. **What problems is ModMed solving and how is that benefiting you?** At this point, there is only one small problem I would like fixed, I want to be able to go into the note without clicking an extra button, but I was told that my company has to "pay for an upgrade" before that can happen. Otherwise, I do not have any problems with Modmed. I don't even think I have learned how to utilize it to it's fullest. I'm sure it has great features I haven't even discovered yet. ### 4. Flexible, Easy-to-Use Notes That Capture Visit Details Perfectly **Rating:** 5.0/5.0 stars **Reviewed by:** Fern M. | Dermatologist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about ModMed?** The ease of use and the ability to create very unique and detailed notes which are not cookie cutter but actually communicate important details about specific visits. So in short flexible and customizable **What do you dislike about ModMed?** I would love an email capability to directly send referrals and letters rather than only faxes. Also the fax capability is awesome it if I am sending multiple letters to different doctors by fax, it can be cumbersome. **What problems is ModMed solving and how is that benefiting you?** Since I am now an employee rather than the practice owner this question doesn’t really apply to me. I can no longer see the monthly charges or collections through mod med so I don’t use it for that. ### 5. Comprehensive EHR with Exceptional Community Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ericka R. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2026 **What do you like best about ModMed?** I love that ModMed serves as our EHR system and payment system, consolidating everything into one place, which eliminates the need for separate systems for check-in, patient records, and payments. I also really appreciate ModMed Communities where I can learn a lot about what Modernizing Medicine offers. It's great that I can use it to learn new tools or ask their AI any question about ModMed and always get a great answer. It's definitely more improved and state-of-the-art compared to our previous system, Athena, and the initial setup was very simple and easy to learn. **What do you dislike about ModMed?** Nothing **What problems is ModMed solving and how is that benefiting you?** I use ModMed as our EHR and payment system, consolidating everything into one place, eliminating separate systems for check-in, patient records, and payments. ### 6. ModMed Boosts Daily Efficiency with All-in-One Scheduling, Charts, and Patient Info **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa L. | Office manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about ModMed?** What I like best about ModMed is that it helps me work more efficiently throughout the day. Having scheduling, charts and patient information all in one system. **What do you dislike about ModMed?** Scanning into the system can be inconsistent at times, and it often takes longer than expected. **What problems is ModMed solving and how is that benefiting you?** The specialty workflow makes it easy to document visits and maintain accurate records. ### 7. Efficient Dermatology EMR Charting with ModMed **Rating:** 5.0/5.0 stars **Reviewed by:** Dimple V. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2026 **What do you like best about ModMed?** I find ModMed very efficient in reducing the time I spend documenting and presenting detailed medical information. I like the quick way it allows me to chart patient records. The clickable findings, ICD 10 codes, prefilled medication list, and coding E/M features are particularly efficient. Although it was initially a work in progress, there was very little difficulty in learning how to set up ModMed. **What do you dislike about ModMed?** None **What problems is ModMed solving and how is that benefiting you?** I find ModMed provides a quick way to chart patient charts, reducing time spent documenting with efficient tools like clickable findings, ICD 10 codes, prefilled medication lists, and E/M coding. ### 8. Endless Possibilities—Fully Integrated for a Bigger, Faster Clinic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about ModMed?** Endless possibilities. Always working to make our clinic bigger, stronger, and faster. **What do you dislike about ModMed?** No issues thus far. Seems to have fully integrated our ASC and Clinic life. **What problems is ModMed solving and how is that benefiting you?** ModMed helps streamline our orthopedic workflows by improving documentation efficiency, patient communication, scheduling, and overall clinic operations. It allows providers and staff to work more efficiently within a specialty-specific EMR while improving coordination across the patient care journey. This has helped reduce administrative burden, improve workflow consistency, and support better patient and operational outcomes. ### 9. Effortless User Experience and Seamless Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about ModMed?** I use ModMed for viewing patient charts and checking the schedule, and it's very self-explanatory and user-friendly. I appreciate that I don't need to figure out where to look for files because everything is well-organized. I like how easy it is to use, and it's fast with no lag or latency. Uploading files is fast and easy, and the initial setup was super easy too. **What do you dislike about ModMed?** its perfect nothing to dislike i like how it is right now **What problems is ModMed solving and how is that benefiting you?** I use ModMed for viewing patient charts and checking schedules. It's user-friendly and well-organized, so I don't have to figure out where things are. It's fast with no lag, making file uploads easy and quick. ### 10. Easy Schedule Navigation and a Straightforward Referral Process **Rating:** 5.0/5.0 stars **Reviewed by:** Cyerra S. | SURGERICAL COORDINATOR, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about ModMed?** Easy schedule navigation and a straightforward referral process. **What do you dislike about ModMed?** When rescheduling a patient, you can’t just move the appointment without an acknowledgement. **What problems is ModMed solving and how is that benefiting you?** Nothing new that I’m aware of; everything seems to be up to date. ## ModMed Discussions - [What is ModMed used for?](https://www.g2.com/discussions/what-is-modmed-used-for) - 1 comment - [What is Modmed boost?](https://www.g2.com/discussions/what-is-modmed-boost) - 1 comment - [View ModMed pricing details and edition comparison](https://www.g2.com/products/modmed/reviews/modmed-review-9230541?section=pricing&secure%5Bexpires_at%5D=2026-06-05+07%3A26%3A22+-0500&secure%5Bsession_id%5D=4cc031ba-8f7b-441d-8a45-de05bd485054&secure%5Btoken%5D=526c42ca59671edf66fed00327903b51a7b5139c0d5037646dd95ea9e29b41cc&format=llm_user) ## ModMed Integrations - [Klara](https://www.g2.com/products/klara/reviews) ## ModMed Features **Collaboration** - Modules - Scheduling - Reporting **Clinical** - Compliance - Revenue Cycle Management (RCM) - Software Integrations - Revenue Cycle Management (RCM) - Task Automation - Revenue Cycle Management (RCM) **Operations** - Workflow Optimization - Clinical Documentation - EHR Integration - Clinical Documentation - Clinical Communication - Clinical Documentation - Transcription Automation - Clinical Documentation - CDI Training - Clinical Documentation - Clinical Data Exchange - Clinical Documentation - Document Access - Clinical Documentation - Digitization - Clinical Documentation **Voice** - Dictation - Voice Files - Language and Learning Technology **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration **Computer-Assisted Coding - Medical Coding** - Auto Coding - Codebase Updates - Code Lookup - Error Checking - AI Assistance **Agentic AI - Medical Billing** - Natural Language Interaction **Communication** - Security - Health Care Messages - Alarms - Messaging - Telephone - Notifications **Financial** - Billing Automation - Revenue Cycle Management (RCM) - Clearinghouse Integration - Revenue Cycle Management (RCM) - Claims Management - Revenue Cycle Management (RCM) **Transcript** - Synchronous Text Editing - Transcription Review - EHR Import - Interactive Editing - Medical Terminology Database **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management **Administration** - Practice Branding - Practice Specific - Charting And Documentation **Generative AI** - AI Text Summarization **Admin and Tech Workflows - Medical Coding** - Compliance Control - Reporting & Auditing - EHR Integration **Patient Management** - Staff Scheduling - Patient Retention - CDI (Clinical Document Improvement) **Compliance** - HIPAA Compliance - State Regulation Compliance **Generative AI** - AI Text Summarization **Agentic AI - EHR** - Autonomous Task Execution **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security ## Top ModMed Alternatives - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (895 reviews) - [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) - 3.7/5.0 (162 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (485 reviews)