BB
COO
Mid-Market (51-1000 emp.)
"Efficient Documentation with Stellar Support"
5/5
What do you like best about ModMed?

I find ModMed to be incredibly valuable in my OBGYN clinic because it aids providers in documenting more efficiently and quickly. The product's user-friendly and intuitive nature stands out, making it easy to navigate and operate, which is essential in a fast-paced healthcare environment. I am also impressed with the customer support provided, as it is great and effectively addresses my concerns and queries. The transition to ModMed from another platform was fairly smooth, considering we were converting 42 providers from a system we had used for 18 years. The ease of the transition further underscores ModMed's advanced technology and capability to meet modern security standards, aligning with the needs and requests of its users. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

I dislike that the URL functionality in ModMed doesn't work as efficiently as it should, particularly when it comes to signing results. It can be problematic when results return without being attached to a provider, and there's no alert or flag system to notify about such instances. This can lead to inefficiencies and potential errors in managing patient results. Review collected by and hosted on G2.com.

Response from Danielle Corrales of ModMed

We appreciate your feedback, Bridget. Thank you for taking the time to share it with us. We'd like to hear more about the functionality you mentioned. Please email us at responseteam@modmed.com.

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