G2

BE

Brit E.

Owner

Small-Business (50 or fewer emp.)

3/8/2022

"Download Modalyst - you won't regret it!"

5/5

What do you like best about Modalyst?

I love how we can easily import products from Shopify or BigCommerce. Plus, Modalyst handles customer returns which saves us the headache and hassle of processing the returns in-house. Review collected by and hosted on G2.com.

What do you dislike about Modalyst?

If someone files a PayPal claim, the customer automatically wins the claim even if the item was delivered. Since Modalyst uses PayPal, the customer's address appears blank on PayPal's end and visible on Modalyst's platform. PayPal will always side with the buyer due to the "lack of address." Also, I am not fond of the 5% transaction fee or the monthly options. There are three plans ranging from $0 for the Hobby Plan (product limit of 25), $35 for the Start-Up Plan (product limit of 250), and $90 for the Pro Plan (infinite products). I wish the pro plan were a bit more reasonable! Review collected by and hosted on G2.com.