--- title: Mobile Text Alerts Reviews meta_title: 'Mobile Text Alerts Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 71 reviews by the users' company size, role or industry to find out how Mobile Text Alerts works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 71 scale: '5' date_modified: '2026-07-13' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Mobile Text Alerts Reviews **Vendor:** Mobile Text Alerts **Category:** [Proactive Notification Software](https://www.g2.com/categories/proactive-notification) **Average Rating:** 4.5/5.0 **Total Reviews:** 71 ## About Mobile Text Alerts Reach customers at the right time with the easiest-to-use SMS marketing solution available. Mobile Text Alerts makes it easy to communicate with your customers, employees, and audience when it matters most. Drive sales, send alerts, and increase engagement easily and affordably. We’re trusted by 20,000+ companies including leaders like Roblox, Yeti, Yamaha, Toyota, Chick-fil-A, and more. Why? Our platform is intuitive and powerful, our pricing can’t be beat, and our customer service is top-of-the-line (we don’t do bots here, ever). We make it easy to get set up - you’ll be able to send your first text in under 5 minutes from our user-friendly online platform or mobile app. Sign up now for a 14-Day Free Trial. To learn more about Mobile Text Alerts or to request a demo, visit https://mobile-text-alerts.com. ## Mobile Text Alerts Pros & Cons **What users like:** - Users appreciate the **ease of use** of Mobile Text Alerts, especially for managing communication with students effectively. (3 reviews) - Users appreciate the **automation features** of Mobile Text Alerts, finding it reliable and effective for mass texting. (2 reviews) - Users appreciate the **easy-to-use technology** of Mobile Text Alerts, which includes sophisticated features like auto-reply and group messaging. (2 reviews) - Users value the **affordability** of Mobile Text Alerts, making it accessible for effective student communication. (1 reviews) - Users praise the **ease of use and effective customer support** of Mobile Text Alerts, simplifying communication with students. (1 reviews) - Customer Satisfaction (1 reviews) - Customer Support (1 reviews) - Easy Setup (1 reviews) - Effective (1 reviews) - Group Communication (1 reviews) **What users dislike:** - Users express concerns about **poor customer support** , especially regarding slow responses and lack of intuitive guidance. (2 reviews) - Users find the **difficult learning curve** to be challenging, although support is available to assist them. (1 reviews) - Users found the **initially slow customer support** frustrating, though improvements have been noted over time. (1 reviews) - Users find the **interface not intuitive** , leading to confusion over component functionality without prior marketing experience. (1 reviews) - Users find the **poor interface design** challenging, leading to confusion without marketing expertise for guidance. (1 reviews) - Slow Performance (1 reviews) - User Interface Issues (1 reviews) ## Mobile Text Alerts Reviews ### 1. Outstanding Customer Service and Flexible Pricing with Easy Messaging & Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Jen L. | Chief Communications Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Mobile Text Alerts?** The customer service is outstanding! Its pricing structure is flexible for my needs, too. It's easy to upload contacts, schedule messages, and track analytics. **What do you dislike about Mobile Text Alerts?** Nothing comes to mind! If I had to say something, it would be that I wish there were nonprofit pricing. I have a strict budget, and so I only purchase three months, which is less expensive than an annual plan even with the yearly discount. **What problems is Mobile Text Alerts solving and how is that benefiting you?** This platform helps the nonprofit I work for remind constituents about deadlines. The population that the nonprofit serves is extremely busy and juggling multiple things at once, so this platform allows us to remind them of application deadlines so we can help them. ### 2. Cost-Effective, but Laggy Messaging and Failed Texts Frustrate Clients **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Mobile Text Alerts?** It's a very cost effective software that has the ability to send and receive messages. **What do you dislike about Mobile Text Alerts?** The software always lags and sometimes doesn't sent texts. We received a lot of complaints from clients due to the system not doing what it's supposed to. **What problems is Mobile Text Alerts solving and how is that benefiting you?** When it worked, it allowed us to communicate to our clients proactively with appointment reminders, booking details, and answer questions. It also helped us save money because they're cost effective. ### 3. Easy to use service for your business **Rating:** 5.0/5.0 stars **Reviewed by:** Kari W. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Mobile Text Alerts?** This service is very user friendly and an asset to communication and advertising for small businesses **What do you dislike about Mobile Text Alerts?** There hasn't been anything that I haven't liked about this service **What problems is Mobile Text Alerts solving and how is that benefiting you?** Being able to effectively send out mass marketing texts to our customers weekly letting them know what our sales are for that week. ### 4. Best Texting Service I've Found **Rating:** 4.5/5.0 stars **Reviewed by:** Conner T. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Mobile Text Alerts?** When looking to create a small list for our business to check-in on investors, we were looking for an interface that was easy to use, and easy to personalize. So far, it's been precisely what we've looked for. The price has been fair, and the customer response team was prompt in addressing any issues I had. I highly recommend. **What do you dislike about Mobile Text Alerts?** Our free trial did not enable us to send even a text to a small list until we upgraded, so we were not able to measure response rates prior to signing up. It's worked out well, but I wish we had the ability to send a few texts to a small list beforehand. **What problems is Mobile Text Alerts solving and how is that benefiting you?** We can now send texts to investors much more quickly, rather than having to do each follow-up individually. **Official Response from Sam Pelton:** > Hi Conner, thank you for your feedback! It's always great to hear when people are satisfied, and feel free to let us know if there's ever anything we can do for you! (Just a note about the free trial, currently it allows up to 50 messages with the idea being to give users a chance to get a feel for how services work - but we do appreciate the feedback on the possibility of expanding that as well!) ### 5. Excellent for eliminating a lot of the manual work involved in marketing. **Rating:** 5.0/5.0 stars **Reviewed by:** Ben K. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2023 **What do you like best about Mobile Text Alerts?** I like how easy it is to add subsribers, it is very intuitive. Also the reporting tools are great because you can see whp's carrier rejected the message, etc. Easy to implement and integrate as well. Customer support is nearly immediate with the chat bar on the right. I use it frequently. **What do you dislike about Mobile Text Alerts?** I don't like how you can't select multiple contacts from the rejected by carrier list to delete all at once. **What problems is Mobile Text Alerts solving and how is that benefiting you?** It helps me to send out mass texts while keeping conversations and delivery isolated so group chats don't get created, and I use it to track my campaigns. **Official Response from Sam Pelton:** > Hi Ben, thank you so much for your review! We're happy to be a useful solution for your business's marketing and your feedback is appreciated! ### 6. User Friendly Mass Communication Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Donna F. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Mobile Text Alerts?** User friendly system that was easy to implement within our company. Just like sending text messages from your phone! **What do you dislike about Mobile Text Alerts?** Need a better system for reviewing sent messages, as well as sorting subscribers/users in alpha order for ease of access. **What problems is Mobile Text Alerts solving and how is that benefiting you?** With a large employee base in the field without company emails, Mobile Text Alerts allows us to commuicate directly with employees through their personal cell phones. This has helped us to engage employees directly and improve our employee retention rate in a high-turnover industry. ### 7. best platform for texting marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Donald g. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 01, 2024 **What do you like best about Mobile Text Alerts?** how easy it is to use from loging in to sending and receiving texts **What do you dislike about Mobile Text Alerts?** that its only availble for mobile it should be emails too **What problems is Mobile Text Alerts solving and how is that benefiting you?** automation not having to answer every text i cn set up drip campaign & workflos ### 8. Return User **Rating:** 5.0/5.0 stars **Reviewed by:** Dawnie F. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2023 **What do you like best about Mobile Text Alerts?** Rates and offerings are competative. Website is very user friendly. **What do you dislike about Mobile Text Alerts?** I would like to integrate with our godaddy website platform. **What problems is Mobile Text Alerts solving and how is that benefiting you?** Social media platforms are not notifying our followers when we go live and we need an easy and quick way to notify them. **Official Response from Sam Pelton:** > Thanks for your review, Dawnie! Happy to know you find the platform user-friendly and we appreciate the feedback. :) ### 9. Hands down great texting platform! **Rating:** 4.5/5.0 stars **Reviewed by:** Zana M. | Franchise Relations, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2023 **What do you like best about Mobile Text Alerts?** Easy to use platform. Lots of great features and quick responses from customer serives **What do you dislike about Mobile Text Alerts?** nothing that i have noticed so far, everything has been great. **What problems is Mobile Text Alerts solving and how is that benefiting you?** To quickly get updates and information our to our franchise system especially items that can directly impact/interuppt service **Official Response from Sam Pelton:** > Hi Zana, thank you so much for your feedback! Great to hear that it's been helpful for updating your franchise system. Feel free to let us know if you ever need anything! ### 10. Great experience and service! **Rating:** 5.0/5.0 stars **Reviewed by:** Malcolm B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Mobile Text Alerts?** I like how its helped me grow mybusiness online! **What do you dislike about Mobile Text Alerts?** SOmetimes imports are unsuccessful but not much! **What problems is Mobile Text Alerts solving and how is that benefiting you?** Helping me easily commmunciate with my customers! **Official Response from Sam Pelton:** > Hi Malcolm, thank you! We appreciate your kind words and your time in leaving a review! As always, feel free to reach out if you need anything. ## Mobile Text Alerts Discussions - [What is the best way to make Mobile Text Alerts usable to the user?](https://www.g2.com/discussions/what-is-the-best-way-to-make-mobile-text-alerts-usable-to-the-user) - 2 comments, 1 upvote - [What is Mobile Text Alerts used for?](https://www.g2.com/discussions/what-is-mobile-text-alerts-used-for) - 1 comment - [View Mobile Text Alerts pricing details and edition comparison](https://www.g2.com/products/mobile-text-alerts/reviews/mobile-text-alerts-review-7367617?section=pricing&secure%5Bexpires_at%5D=2026-07-16+08%3A18%3A45+-0500&secure%5Bsession_id%5D=9ab1d3ca-3a68-4ffd-bd42-ab039c7c34ec&secure%5Btoken%5D=7fcb4138546247896b2a58fc402915e6aae87754943384595c2725591ccc1814&format=llm_user) ## Mobile Text Alerts Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Messaging Channels** - SMS Messaging - Email - Voice Messaging - Two way messaging **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation **Engagement** - Coupons and Promotions **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS **Features** - Standalone Booking - Integrated App - SMS - Email - Voice - Confirmation and Cancellation ## Top Mobile Text Alerts Alternatives - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews) - [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) - 4.7/5.0 (979 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (626 reviews)