The ability to investigate user behaviour at a more detailed level is what I find most useful. Instead of treating usage as one overall number, we can look at particular actions and get a better sense of how the product is being used. Review collected by and hosted on G2.com.

There is a fair amount of information available, which means we have to be disciplined about what we choose to examine. Without a clear question in mind, it would be easy to spend time looking at data that doesn't lead anywhere useful. Review collected by and hosted on G2.com.