The best thing I like about this Mission Control platform is that it brings the overall project management and professional service operation directly into our Salesforce platform, which eliminates the switch between multiple systems and makes the entire workflow easier. Since this platform is built natively on the Salesforce platform, all customer, project, financial and resource data lives in a single place. This helps overall, creating a single source of truth across the organisation. This platform also offers an impressive depth of functionality, including Gantt charts and resource scheduling to time sheets. Also, their expense tracking, issue and risk management and invoice management, despite being feature rich it is highly configurable and allowing or organization to customise workflows, fields and processes to match our operational requirements. Review collected by and hosted on G2.com.
Since this platform is designed to support complex professional service workflow, there can be a certain complex learning curve during the initial implementation phase, which is a bit unfamiliar and more technical for new users who are not familiar with Salesforce. Without onboarding or any support from the Salesforce team, this will be a bit of a hassle in understanding the relationship between projects, milestones, resources and financial components. Review collected by and hosted on G2.com.