NS

Nayyiara S.

CFO

Mid-Market (51-1000 emp.)

10/28/2020

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"Not the best known financial software out there!"

2.5/5

What do you like best about MIP Fund Accounting?

MIP is easy to use once trained- but I feel that with changing times, they should offer more training opportunities free of charge for the entire staff using the product. For example, reporting requirements have changed, but the system has been set up in way that new reporting standards can't take place, unless you are trained on them. MIP has a good interface, but many things about the usage are unknown, I am sure there are short cuts, that my staff is unaware of to make work more efficient. Review collected by and hosted on G2.com.

What do you dislike about MIP Fund Accounting?

The lack of free resources for support. Everything leads to buying a training- even for new employees. There is no easy to way upload a budget into the system. The processes seem tedious and not easy to do. It would be preferred if a budget spreadsheet could be uploaded in the system. I think many things that I dislike go back to the training aspect. Since MIP isn't that well known, not many people being brought in are versed in it, and the lack of training and support by MIP makes the learning that much harder. I would recommend that MIP give their customers a training session on a yearly basis for new features and new processes that have been introduced in the system. Review collected by and hosted on G2.com.

Recommendations to others considering MIP Fund Accounting:

I would look at other programs such as SAGE for Fund accounting. More staff are trained o SAGE than MIP. Review collected by and hosted on G2.com.

What problems is MIP Fund Accounting solving and how is that benefiting you?

I don't think I'm solving any problems with using MIP. It has become a little more of hassle to use than easy to use because of reporting requirements. On the other hand, I am facing more problems. It serves as a our basic accounting software, but the lack of training for employees has lead to inefficiencies. I feel that the employees that MIP has, aren't the best with customer service and always just want to sell you training, instead of offering insight on how to solve an issue.

The only problem that I have solved is creating a report for new grants received that had to be individually tracked. It was easy to go in and create new project codes, and start a new project. The problem lies within the existing project codes and how to tweak those. Review collected by and hosted on G2.com.

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Rating Updated (4/8/2021)
Current UserValidated ReviewerIncentivizedSource: G2 invite

See what 37 reviewers think of MIP Fund Accounting

3.8 out of 5 · Verified reviews from real users

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