MIP is easy to use once trained- but I feel that with changing times, they should offer more training opportunities free of charge for the entire staff using the product. For example, reporting requirements have changed, but the system has been set up in way that new reporting standards can't take place, unless you are trained on them. MIP has a good interface, but many things about the usage are unknown, I am sure there are short cuts, that my staff is unaware of to make work more efficient. Review collected by and hosted on G2.com.

The lack of free resources for support. Everything leads to buying a training- even for new employees. There is no easy to way upload a budget into the system. The processes seem tedious and not easy to do. It would be preferred if a budget spreadsheet could be uploaded in the system. I think many things that I dislike go back to the training aspect. Since MIP isn't that well known, not many people being brought in are versed in it, and the lack of training and support by MIP makes the learning that much harder. I would recommend that MIP give their customers a training session on a yearly basis for new features and new processes that have been introduced in the system. Review collected by and hosted on G2.com.