![Marinas A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marinas A.")
MA

Marinas A.

10/28/2025

"Efficient Booking System, Support Needs Improvement"

4/5

What do you like best about MiniHotel PMS?

I enjoy using MiniHotel PMS for several reasons. Firstly, MiniHotel PMS is extremely easy and user-friendly to set up, which made our transition very easy from the start. It is essential for keeping the correct record of our reservations, which prevents errors and ensures efficiency in our daily management. Additionally, the generation of occupancy reports, reservation sources, and billing with MiniHotel PMS is very useful, facilitating our administrative activities. The functionality to move reservations between different available units is incredibly practical, particularly the handling of records with multiple units and dates that allows, for example, changing from a cabin to a suite during the same reservation. This flexibility and adaptability of the system in managing our daily operations is something I deeply value. Review collected by and hosted on G2.com.

What do you dislike about MiniHotel PMS?

I don't like the attention to change proposals in MiniHotel PMS. They have a very closed approach and don't implement a change unless many complexes request it. In my case, I proposed showing the total billed amount as items are added, but it wasn't considered because I was the only requester. Also, I find the A billing unclear if the company is not added directly in the reservation. There are elements that seem unnecessary and a cleanup or better explanation of those elements would be beneficial. Review collected by and hosted on G2.com.

What problems is MiniHotel PMS solving and how is that benefiting you?

MiniHotel PMS helps me efficiently manage bookings and billing, allowing for correct registration and easy handling of multiple reservations. It benefits me with useful reports on occupancy and billing. Review collected by and hosted on G2.com.

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Validated ReviewerSource: G2 inviteAI Translated

See what 9 reviewers think of MiniHotel PMS

4.7 out of 5 · Verified reviews from real users

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