The product architecture was decided before any design work started. Someone actually asked how different buyer types browse before mapping makhana, spices, dry fruits and gifting into separate collections.
The gift hamper section in particular was built to suit corporate buyers rather than being dropped into the general catalogue, which is a decision that shows someone was thinking about the business and not just the build. Review collected by and hosted on G2.com.
Admin side product management assumes a level of familiarity that the team here did not have at handover.
The walkthrough was quick and no written guide came with it, so adding new products took some trial and error in the first week. A short recorded video would have solved this entirely. Review collected by and hosted on G2.com.