---
title: Mimecast Mailbox Continuity Reviews
meta_title: 'Mimecast Mailbox Continuity Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 35 reviews by the users' company size, role or industry to
  find out how Mimecast Mailbox Continuity works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 35
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Data Recovery
  url: https://www.g2.com/categories/data-recovery
---

# Mimecast Mailbox Continuity Reviews
**Vendor:** Mimecast  
**Category:** [Email Archiving Software](https://www.g2.com/categories/email-archiving)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 35
## About Mimecast Mailbox Continuity
Get world-class, AI-powered email security with Mimecast Email Security CG. Easily manage complex environments, customize policies to meet your needs, and get essential added protection for M365 or Google Workspace.




## Mimecast Mailbox Continuity Reviews
  ### 1. Excellent Product That Keeps Our Business Running

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leigh L. | CTO, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 22, 2022

**What do you like best about Mimecast Mailbox Continuity?**

Mimecast Mailbox Continuity has allowed our business to continue work even when our Exchange Server went down effortlessly. The security protection is first class. The customer support is exceptional and I often use the community and knowledgebase to resolve concerns.

**What do you dislike about Mimecast Mailbox Continuity?**

I don't have any specific features that I dislike. This is a solid product.

**What problems is Mimecast Mailbox Continuity solving and how is that benefiting you?**

To have the ability to effortlessly transition to Mimecast Continuity has helped us a number of times, especially when our Exchange Server was unavailable. Switching to Mimecast Continuity is as simple as clicking on a button. Emails sent appear to the recipient as if it came from our server. This works well with onsite and Office 365 Exchange servers.

  ### 2. Best of Breed Email Front End

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff B. | System Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 19, 2022

**What do you like best about Mimecast Mailbox Continuity?**

Mimecast is best of breed email continuity/ SMTP front end delivery service.  You will be able to tame spam, prevent cyberthreats, delegate admin review and integrate with desktop suites like Office to make it easy for end users to reclaim their email inboxes from predators.

**What do you dislike about Mimecast Mailbox Continuity?**

Mimecast could improve mobile management tools.

**Recommendations to others considering Mimecast Mailbox Continuity:**

If you are looking for a full service, best of breed email front end/ security solution, especially for organizations needing compliance and long term archive, Mimecast is the tool for you.

**What problems is Mimecast Mailbox Continuity solving and how is that benefiting you?**

Email front end protection, archiving, discovery/ litigation management, brand  protection/outgoing email auth, incoming DNS/SPF/DMARC auth, user awareness training and more.

  ### 3. Does what it needs to do.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** September 28, 2021

**What do you like best about Mimecast Mailbox Continuity?**

It has very good native functions that handle most business needs.

**What do you dislike about Mimecast Mailbox Continuity?**

it can be a little confusing when setting up certain policies. also some of the naming of certain things is strange. For example, if you were to want to add something to your "white list" or "Permitted senders list" you go to profile groups?

**What problems is Mimecast Mailbox Continuity solving and how is that benefiting you?**

The biggest benefit for us is the archiving piece of mimecast. Without that, we would have struggled initially moving our email to the cloud. Microsoft was not great at it in the beggining.

  ### 4. Amazing product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 23, 2021

**What do you like best about Mimecast Mailbox Continuity?**

The mimecast email archiving feature is incredibly easy to use. Re-visiting archived emails is as easy as just going to your top bar and searching for a key word or words.

**What do you dislike about Mimecast Mailbox Continuity?**

There really isn't anything to dislike. The product works great!

**What problems is Mimecast Mailbox Continuity solving and how is that benefiting you?**

We are saving space on our machines via the size of our outlook inboxes which I turn reduces the cloud space we use.

  ### 5. Mimecast

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 28, 2021

**What do you like best about Mimecast Mailbox Continuity?**

Mimecast is the best email connectivity service I have ever used in my tenure yet.

**What do you dislike about Mimecast Mailbox Continuity?**

There is nothing to dislike about Mimecast. Mimecast is the best email connectivity service I have ever used in my tenure yet.

**What problems is Mimecast Mailbox Continuity solving and how is that benefiting you?**

Mimecast is the best email connectivity service I have ever used in my tenure yet.

  ### 6. Mimecast Email Continuity is a solid product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 24, 2021

**What do you like best about Mimecast Mailbox Continuity?**

When we were on Local Exchange servers, if we had issues, we had a cloud portal we could jump into and never lose productivity.

**What do you dislike about Mimecast Mailbox Continuity?**

Pretty basic overall tool, but I don't expect outlook-like functionality.

**What problems is Mimecast Mailbox Continuity solving and how is that benefiting you?**

Email Redundancy in case of Local Exchange outage, we have seen the benefit of this a few times when we had local server isues.

  ### 7. Email works when your server goes down

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bryan T. | Director of IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2020

**What do you like best about Mimecast Mailbox Continuity?**

I can manually use this and/or automate it so I don't have to worry about it.

**What do you dislike about Mimecast Mailbox Continuity?**

Sometimes the notices are not clear enough to know why the event is being triggered.

**What problems is Mimecast Mailbox Continuity solving and how is that benefiting you?**

I can do Exchange maintenance in the middle of the work day but enabling continuity.  No more late night rollups.  No more down time EVER

  ### 8. 100% up time on Emails when twinned with an Email Provider. 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kirk M. | Business Development Executive, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2019

**What do you like best about Mimecast Mailbox Continuity?**

Connects to most Mail boxes seamlessly, I use Exchange for Business Emails and it adds into the top tool bar for easy integration. In the event of a Mailbox going down I can continue to access business emails without experiencing downtime. I can also retrieve emails from the archive in around ten seconds. 

**What do you dislike about Mimecast Mailbox Continuity?**

The only comment I would suggest is that Mimecast hold emails if deemed unsafe and even if some emails are safe. It would be preferable to have a notification more frequently as and when ''unsafe emails'' are received so that they can be inspected in Mimecast's Sandbox Environment, suppose its better to be safe than sorry. 

**What problems is Mimecast Mailbox Continuity solving and how is that benefiting you?**

Mimecast Email Continuity allows all of our business and customers to continue working even in the event of an Exchange outage. continuity has been critical aspect of our business operation, this solution has allowed us to continue working in the event of the Exchange Server going down. 

  ### 9. User Mimecast

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2019

**What do you like best about Mimecast Mailbox Continuity?**

The most helpful is the spam blockage and possible virus.

**What do you dislike about Mimecast Mailbox Continuity?**

The least helpful and downsides is the email popups and email blockage.

**What problems is Mimecast Mailbox Continuity solving and how is that benefiting you?**

The benefits are the blockage of spam.

  ### 10. Reliable and Easy to Use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Teresa F. | Assistant Superintendent, Enterprise (> 1000 emp.)

**Reviewed Date:** November 24, 2018

**What do you like best about Mimecast Mailbox Continuity?**

I can always find my emails, even the ones from years ago.

**What do you dislike about Mimecast Mailbox Continuity?**

It takes a while to search for things.  

**Recommendations to others considering Mimecast Mailbox Continuity:**

It would be easier to use if emails were sorted into categories.  Not sure of the best way to do that without being diligent everyday.

**What problems is Mimecast Mailbox Continuity solving and how is that benefiting you?**

When I want to find an email about something from a previous project and use the information on the next project a few years later, I'm able to get the information back.


## Mimecast Mailbox Continuity Discussions
  - [What is Mimecast Mailbox Continuity used for?](https://www.g2.com/discussions/what-is-mimecast-mailbox-continuity-used-for)
  - [How good is mimecast?](https://www.g2.com/discussions/how-good-is-mimecast)
  - [How does mimecast archiving work?](https://www.g2.com/discussions/how-does-mimecast-archiving-work)
  - [What is mimecast used for?](https://www.g2.com/discussions/what-is-mimecast-used-for)
  - [What is mimecast continuity mode?](https://www.g2.com/discussions/what-is-mimecast-continuity-mode)

- [View Mimecast Mailbox Continuity pricing details and edition comparison](https://www.g2.com/products/mimecast-mailbox-continuity/reviews/mimecast-mailbox-continuity-review-384944?section=pricing&secure%5Bexpires_at%5D=2026-07-21+18%3A56%3A41+-0500&secure%5Bsession_id%5D=9453550d-7321-4f5d-9464-eaf4a0e729ce&secure%5Btoken%5D=1ce48c2f9d2f0283ff21fb7d2b9e4bd6ed9310030980c1280a79c9378c6952c4&format=llm_user)

## Mimecast Mailbox Continuity Features
**Functionality**
- Email Storage
- Encryption
- Reporting
- Email Analysis
- Migration
- Archive Backup

**Agentic AI - Email Archiving**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance
- Decision Making

## Top Mimecast Mailbox Continuity Alternatives
  - [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) - 4.6/5.0 (380 reviews)
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,602 reviews)
  - [Paubox](https://www.g2.com/products/paubox/reviews) - 4.9/5.0 (598 reviews)

