G2

Verified User in Banking

Small-Business (50 or fewer emp.)

8/13/2026

"Intuitive Security Awareness Training with Strong ROI and Helpful Support"

4.5/5

What do you like best about Mimecast Aware?

Mimecast Awareness provides a straightforward and intuitive user experience, with training content that is easy to navigate and understand. The platform integrates well into existing cybersecurity awareness programmes and can complement other security controls and workflows. Performance is generally smooth, with training and awareness activities being easy to access without significant disruption to normal work. From an ROI perspective, it provides value by improving employees’ ability to recognise phishing and other security threats, potentially reducing the risk associated with human error. The onboarding and support experience is also helpful in getting the platform implemented and used effectively. The use of AI and intelligence-driven features adds further value by making awareness activities more relevant and helping users recognise evolving security threats. Overall, Mimecast Awareness is a practical solution for building and maintaining security awareness across an organisation. Review collected by and hosted on G2.com.

What do you dislike about Mimecast Aware?

One potential downside is that some of the awareness content can feel repetitive, particularly when completing similar training activities over time. The user experience is generally straightforward, but the platform could offer more personalised and adaptive content based on individual risk profiles and previous results. Greater integration with existing workflows and more advanced AI-driven recommendations could also make the training more engaging and relevant. Finally, the overall value depends on consistent employee participation, so maintaining long-term engagement can be challenging. Review collected by and hosted on G2.com.

What problems is Mimecast Aware solving and how is that benefiting you?

Mimecast Awareness helps address the human element of cybersecurity by improving employees’ ability to recognise phishing attempts, social engineering and other common security threats. It provides a structured way to deliver security awareness training and reinforce good security practices across the organisation. This helps reduce the likelihood of successful attacks caused by human error, improves employees’ confidence in identifying suspicious activity and supports a stronger overall security culture. It also provides a more consistent and measurable approach to security awareness than relying solely on occasional communication or manual training. Review collected by and hosted on G2.com.