Being able to co-edit Word, Excel, and PowerPoint files directly within a chat or channel — without switching apps — saves a lot of time. The channel structure also makes it easy to keep conversations organized by project or team, and persistent chat history means I don’t lose context from earlier discussions. Overall, it reduces the need to juggle multiple tools for communication and collaboration. Review collected by and hosted on G2.com.

My main frustration with Microsoft Teams is that it can feel sluggish and resource-heavy, especially when running alongside other apps — it sometimes takes a while to load chats or switch between teams and channels. Notifications can also be overwhelming or inconsistently reliable, making it easy to miss important messages buried in channels. Search functionality isn’t always great either — finding an old message or file often takes longer than it should. Lastly, the interface can feel cluttered with too many tabs and options, which makes simple tasks less intuitive than they should be. Review collected by and hosted on G2.com.