
The tight connection with OneDrive and SharePoint is what works best for me. Instead of emailing attachments back and forth or switching between tabs, team members can open and edit Excel sheets and Word docs right inside the chat window. It keeps quick conversations, shared files, and meeting notes in the same thread, which cuts down on context switching during busy workdays. Review collected by and hosted on G2.com.
The desktop app can be noticeably heavy on system resources. When running alongside browser tabs and development or design tools, it tends to cause occasional lag, especially during screen-sharing sessions. A lighter, faster-loading client would improve day-to-day productivity. Review collected by and hosted on G2.com.