G2

Venkatadri K.

System integration Tech

Enterprise (> 1000 emp.)

9/13/2026

"Great for Productivity, Needs Work on Performance."

4.5/5

What do you like best about Microsoft Teams?

Microsoft Teams has streamlined our daily operations by combining chat, video, and file collaboration into one spot, cutting out constant app-switching. What I Like Best: Real-time Co-authoring: Working on Word or Excel files directly inside a channel or meeting without opening separate apps saves our team 3–4 hours a week on version control. Threaded Channels: Keeps project discussions organized by topic so context isn't lost in long email threads. Seamless Escalation: Moving from a chat thread to a video call with screen sharing takes one click, keeping momentum high when solving urgent issues. Copilot AI: Automated meeting recaps and action-item extraction eliminate post-meeting admin work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

While Microsoft Teams works well as an all-in-one hub, there are several distinct pain points that drag down the experience: Heavy Resource Drain & Lag: The desktop app can be a massive memory hog. It frequently slows down older machines, takes forever to launch, and causes occasional audio/video stutters during screensharing. Notification & Message Overload: Finding specific details can be a nightmare. Between direct chats, group messages, and nested channel threads, critical updates easily get buried under a wall of noise. Cluttered File Management: Storing files inside Teams channels automatically creates a messy backend in SharePoint. Searching for a specific document you saw a week ago often feels like a guessing game. Glitchy Guest Access: Collaborating with contractors or external partners outside your organization is notoriously clunky switching between different tenant accounts often requires logging out or using an incognito browser window. Review collected by and hosted on G2.com.

What problems is Microsoft Teams solving and how is that benefiting you?

Microsoft Teams addresses the chaos of scattered workplace communication by centralizing tools into a single platform. Core Problems Solved & Direct Benefits: App-Switching Fatigue: Before Teams, moving between email, separate chat apps, and video platforms created constant distractions. Consolidating chat, video, and files into one hub saves me time and keeps me focused. Version Control Nightmare: Instead of emailing document attachments back and forth, teams can co-author Word and Excel files directly within channels in real time. This eliminates duplicate copies and ensures everyone works from the latest version. Siloed Project Context: Traditional email chains bury important project updates. Teams solves this with organized, thread-based channels where project decisions, shared files, and task boards remain permanently searchable for everyone on the team. Post-Meeting Admin Overload: Copilot AI automatically summarizes long meetings and extracts key action items, eliminating the need to take manual notes and saving me 30–60 minutes after major calls. Review collected by and hosted on G2.com.