
What I like best about Microsoft Purview eDiscovery is Advanced Indexing and Error Remediation, in most cases. When adding new data to a review set, advanced indexing will fill in the gaps from the last updated data added, allowing me to search using a wider range of keywords. The upsides, amongst others, are, for one, quick access to data over several review sets, cloud storage, allowing convenient access to workspaces even after working hours. Analytic tools, of course, are a must-have for better reviewing documents and this improves the review process. Review collected by and hosted on G2.com.
I have not encountered any downsides during my current scope of work, which does not mean I may not encounter any situation I tend to dislike. Review collected by and hosted on G2.com.