G2

Sameer R.

Operations - Executive

Enterprise (> 1000 emp.)

8/8/2026

""OneNote Kept All My Work Notes Organized and Accessible""

4/5

What do you like best about Microsoft OneNote?

I have used OneNote as a supervisor and RTM and it became my go to place for keeping all work notes in one place. Few things I liked most:

- I used to take notes during team meetings, training sessions and quality reviews and organize them in separate notebooks and sections, very easy to find later

- Sharing session notes with agents and team leads right after a meeting saved a lot of back and forth

- I could add text, tables, checklists and images all in one note, very useful for documenting process updates and SOPs

- Notes synced automatically across desktop and mobile so I never had to worry about losing anything

- Tags helped me mark action items and follow ups from audit sessions so nothing was missed

- Search made it very easy to find any old note or keyword in seconds even from months back Review collected by and hosted on G2.com.

What do you dislike about Microsoft OneNote?

A couple of things I felt could be better. The formatting options are quite limited compared to Word, which made it a bit difficult when I needed to create more structured documents or reports. Also the app was a bit slow to load at times, especially when opening large notebooks with a lot of content. Review collected by and hosted on G2.com.

What problems is Microsoft OneNote solving and how is that benefiting you?

Before OneNote, important meeting points, training notes and audit feedback used to get scattered across different places and were hard to track. OneNote solved this completely. I started maintaining all my work notes in one organized place, could share them instantly with the team and access them from anywhere. It saved time, reduced confusion and helped me follow up on action items more effectively as a supervisor. Review collected by and hosted on G2.com.