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Microsoft Forms

By Microsoft

4.4 out of 5 stars

How would you rate your experience with Microsoft Forms?

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BP
A
Mid-Market (51-1000 emp.)
"Microsoft review by Brandi"
Microsoft Forms

Microsoft Forms Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

11 months

Microsoft Forms Integrations

(8)
Integration information sourced from real user reviews.
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Microsoft Forms Reviews (435)

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Reviews

Microsoft Forms Reviews (435)

View 3 Video Reviews
4.4
436 reviews

Pros & Cons

Generated from real user reviews
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Raveena .
R
Agnext
Mid-Market (51-1000 emp.)
"Flexible, User-Friendly Forms with Great Customization Options"
What do you like best about Microsoft Forms?

Microsoft Forms offers the flexibility to either create a new form from scratch or use one of the pre-made templates provided by Microsoft. What I appreciate most about Microsoft Forms is the range of options it gives you—you can select from multiple choice, short answer, checkboxes, and more, making it very convenient to tailor the form to your needs. Additionally, you can easily integrate the form in various places, whether by embedding it on a website, sharing it with a group, or simply copying and sending the link. Overall, it is straightforward and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

Overall, Microsoft Forms meets all my requirements, so at this time I don't have any dislikes about it. Review collected by and hosted on G2.com.

Krisztián T.
KT
Senior Electrical Commissioning Engineer
Consulting
Enterprise (> 1000 emp.)
"The Go-To Tool for Quick, Integrated Surveys and Feedback"
What do you like best about Microsoft Forms?

It eliminates the need for another software license and is the perfect tool for HR check-ins, quick internal polls, and straightforward customer feedback forms. For a powerful, enterprise-grade VOC program, you might need something more robust, but for 90% of everyday feedback needs, Microsoft Forms is reliable, simple, and effective. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

While excellent for basic to intermediate surveys, it lacks the deep analytical and branding features of a dedicated platform like Qualtrics. The customisation options for fonts and themes are limited, which can be a minor drawback for customer-facing surveys where you want a fully branded experience. It's a tool for gathering data efficiently, not for complex customer experience (CX) program management. Review collected by and hosted on G2.com.

Hosam K.
HK
BI Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Constantly evolving form designer App."
What do you like best about Microsoft Forms?

Microsoft Forms continues to add new and creative features, like the ability to include background music from a high‑quality music library. The form designer offers powerful tools and functionality, integrating seamlessly with OneDrive and most Microsoft 365 apps. This makes it easy for users to create and share responsive, multimedia forms that simplify communication and data collection. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

In Microsoft Forms, the designer interface has a lot of moving and interactive elements. Once you click on them, they become editable, which can make the interface feel cluttered or distracting if you click something by accident. It might be better if the interface were a bit more static to create a cleaner and more focused user experience. Review collected by and hosted on G2.com.

Lizzie P.
LP
Senior Operations Analyst
Mid-Market (51-1000 emp.)
"Effortless Feedback Collection with MS Forms"
What do you like best about Microsoft Forms?

MS Forms is a great way to reach a large group of people to gather feedback, responses, etc. It has helped me to gauge interests, needs, and availability, amongst other things. It is pretty easy to use both from the creation and completion side of the forms, and has a lot of options within the form to meet what style you are looking for and the level of complexity. It also gives you options for receiving responses and reviewing responses, which is helpful. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

Not too many complaints at this time. The forms I have created are relatively simple/easy. Review collected by and hosted on G2.com.

BS
Research Software engineer
Small-Business (50 or fewer emp.)
"Easy to Use for Academics, But Lacks Professional Aesthetics"
What do you like best about Microsoft Forms?

It is easier to make but the forms are just good for academic purposes. MS Teams integrated custom support is good. Comes with good amount of features, and well integrates with MS Teams environment. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

Not really aesthetic ones which one would use for client related purposes or corporate requirements. Teaching a new joinee about the usage might be cumbersome, but if you are a professional in MS teams management then it is easier. Review collected by and hosted on G2.com.

Rajkumar  B.
RB
Consultant
Computer Software
Mid-Market (51-1000 emp.)
"Review after using Microsoft Forms."
What do you like best about Microsoft Forms?

After using Google Forms so long I tried Microsoft Forms and find useful features like, its seamless integration into the Office 365 ecosystem. Being able to embed a poll directly into a Teams chat or a PowerPoint slide is incredibly efficient. I also appreciate the built-in Immersive Reader for accessibility, a feature that makes surveys more accessible to everyone. The default themes feel a bit more modern and professional right out of the box, requiring less tweaking to look good for business or academic use. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

Although there are so many useful features, I also found some drawbacks. The customization is quite limited compared to Google Forms; you're mostly stuck with the provided themes and can't fine-tune layouts or fonts. It also lacks a simple add-on marketplace for extending functionality. While it integrates with Power Automate for complex workflows, that's a much steeper learning curve than just installing a simple add-on for things like setting response limits or sending customized confirmation emails. Review collected by and hosted on G2.com.

Rojan S.
RS
Founder
Information Technology and Services
Small-Business (50 or fewer emp.)
"Simple and effective tool for collecting responses quickly"
What do you like best about Microsoft Forms?

Microsoft Forms is incredibly easy to use, even for those with little technical experience. The interface is clean and intuitive, and creating surveys or quizzes takes just a few minutes. I especially like the real-time response tracking and built-in analytics, which make it easy to evaluate data without needing additional tools. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

The design customization is quite limited compared to other form tools. While it integrates well with Microsoft 365, it lacks some advanced features like conditional logic depth, robust design templates and third-party integrations. Also, exporting data to Excel sometimes requires manual cleanup for formatting. Review collected by and hosted on G2.com.

Debrik C.
DC
Recent Graduate
Small-Business (50 or fewer emp.)
"Simple tool for creating quick forms and surveys"
What do you like best about Microsoft Forms?

Microsoft Forms is very easy to use, even for someone without technical experience. I like that I can create surveys, quizzes, or polls quickly with a clean, simple interface. The drag-and-drop style is intuitive, and I don’t need any tutorials to figure things out. It also automatically collects responses and shows data in neat charts, which is helpful for basic analysis. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

It’s a bit limited compared to tools like Google Forms. For example, design customization options are very basic, and there are fewer question types. Also, the integration with Excel is good, but it sometimes takes a few clicks to access detailed analytics. Review collected by and hosted on G2.com.

AA
Business Analyst
Mid-Market (51-1000 emp.)
"Effective for Surveys and Feedback, But Room for Improvement"
What do you like best about Microsoft Forms?

It's a useful tool for carrying out surveys, research, and NPS. I find it effective for gathering feedback and insights. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

The product is missing several important features, such as the ability to customize the header to match the theme automatically. Instead, it changes the color on its own, often resulting in poor color combinations. Additionally, there is a restriction that only allows you to share the form with up to 100 people, which is quite limiting. Review collected by and hosted on G2.com.

Castro K.
CK
Associate Software Developer
Enterprise (> 1000 emp.)
"Simple, Fast, and Effective for Basic Surveys and Forms"
What do you like best about Microsoft Forms?

The best part is its user-friendly interface—anyone can start using it without much training. It is well integrated with other Microsoft apps like Excel and Teams, which makes it easier to manage and analyse data. The collaboration feature is also quite useful when multiple people are working on the same form. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

It is good for basic forms, but there are some limitations when it comes to customisation. Features like advanced logic, better design templates, and branding options could be improved. For more complex requirements, it sometimes feels a bit limited. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

11 months

Average Discount

13%

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Microsoft Forms Features
Survey Builder
Question Types
Templates
Branching/Skip Logic
Branding
Multimedia Support
Reporting & Analytics
BI Tools Integration
Data Exporting
Custom Fields
Design
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Microsoft Forms
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