Thuy L.

Mid-Market (51-1000 emp.)

7/2/2020

"Great tool for surveys that easily integrates with Microsoft suite"

4.5/5

What do you like best about Microsoft Forms?

What I like best about Microsoft forms is the branching option, which allows you to guide the questions of the survey based on the answers that the respondent gives you. This is an advantage over smartsheets, which does not have this option. I also like being able to restrict the answers to just numbers, which is another advantage over smartsheets. In the past I've used smartsheets with frustration at the results because there are always those people who feel the need to add additional commentary when you're just looking for a number you can add up to get results. The limitations with Forms helps with this issue and eliminates the need to "clean" up the data afterwards. I also like the ability to sync the results with Microsoft excel so that the answers are recorded automatically for you and you can access this through your SharePoint site. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

While it's nice that you can sync up your answers to excel, it's annoying that you need to add your form to a SharePoint site in order to use this function. I wish there was a way to do this without adding to a SharePoint because there are times when I'm helping another team create a survey and sometimes we just want to have the results sent to us without having to tie it to a specific team's SharePoint because many working groups are now cross functional. I also wish there was an easier way to sent the results by email. While it's possible to do this through creating a "flow", it's not obvious unless you're familiar with flow and you first have to know how to sync the form to excel too. They should add a button on the survey results tab that allows you to send the results to yourself or whoever you assign, similar to how smartsheets does it. Similar to the way you can have restrictions on answers to a single question, I wish there was a way to restrict the answers based on 2 questions. As an example, we had 2 questions where we wanted to limit the total to 40 hours when you combine question 1 and question 2 together but there's no way to do this. Review collected by and hosted on G2.com.

Recommendations to others considering Microsoft Forms:

I would make sure that your company is integrated with the total Microsoft suites if you're planning to use Forms. It just makes it easier to sync up everything if you have the other products such as SharePoint and excel. This is an easy tool to use that can easily replace smartsheets or survey monkey. There is an option to share the survey with people outside your organization as well but if you're using it for internal purposes single sign in options help with tracking the results to see who actually responded to the survey. Additionally, having this integrated throughout the organization is helpful in case you need to collaborate with others in building the survey questions because you can easily share it with another team member and have them edit anything for you. If your company is creating longer surveys, Microsoft forms has options to make the survey experience better by breaking up the questions into different parts to help give the respondents a "break" from answering so many questions. Bottom line, forms is a great product! Review collected by and hosted on G2.com.

What problems is Microsoft Forms solving and how is that benefiting you?

Forms is helping our HR department keep track of employee PTO and paid sick leave requests without having to field through hundreds of emails. It has helped greatly because we can seamlessly send a survey to our employees and review the results once a week in an organized manner. And with all of our accounts linked through single sign on with Microsoft, it tracks the respondents without them having to fill out any information. Our HR teams can easily collaborate on the survey questions as well. Review collected by and hosted on G2.com.

Microsoft Forms Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

11 months

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

Microsoft Forms Integrations

(8)

Integration information sourced from real user reviews.

Microsoft Forms Reviews (436)

View 3 Video Reviews

G2 reviews are authentic and verified.

Here's how.

Raveena .

Agnext

Mid-Market (51-1000 emp.)

11/26/2025

"Flexible, User-Friendly Forms with Great Customization Options"

4.5/5

What do you like best about Microsoft Forms?

Microsoft Forms offers the flexibility to either create a new form from scratch or use one of the pre-made templates provided by Microsoft. What I appreciate most about Microsoft Forms is the range of options it gives you—you can select from multiple choice, short answer, checkboxes, and more, making it very convenient to tailor the form to your needs. Additionally, you can easily integrate the form in various places, whether by embedding it on a website, sharing it with a group, or simply copying and sending the link. Overall, it is straightforward and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

Overall, Microsoft Forms meets all my requirements, so at this time I don't have any dislikes about it. Review collected by and hosted on G2.com.

What problems is Microsoft Forms solving and how is that benefiting you?

This tool lets you share your form and gather team feedback on a variety of topics. It also helps us gauge interest levels within the team. The option to submit anonymous responses is especially useful—if someone wants to ask a question but feels uncomfortable speaking up, they can submit it privately, ensuring management is still informed. This feature makes it possible to hear from every employee, as each response is valued. Review collected by and hosted on G2.com.

Konstantinos D.

Lawyer, LL.M., PhD.

Legal Services

Small-Business (50 or fewer emp.)

8/9/2025

"A simple and all-in-one solution for every type of form!"

4.5/5

What do you like best about Microsoft Forms?

I rely on MS Forms across my business practice; from client consent requests to post-training evaluations and scoring. This software never disappoints as it is equipped by a wide range of features, and the forms can be customized to suit literally any professional use case and business requirement. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

While I do not have any dislikes, I believe that the variety of available options ready-to-use forms could be enhanced. Review collected by and hosted on G2.com.

What problems is Microsoft Forms solving and how is that benefiting you?

I found myself stuck for quite some time to finally find an efficient method to manage the business forms I use, such as user consent forms. Fortunately, Microsoft Forms has proven to be a reliable and valuable solution. Since I have transitioned away from using paper copies and now exclusively rely on this software, it has significantly streamlined the budiness proces, reduckling the time spent significantly. Review collected by and hosted on G2.com.

Krisztián T.

Senior Electrical Commissioning Engineer

Consulting

Enterprise (> 1000 emp.)

11/23/2025

"The Go-To Tool for Quick, Integrated Surveys and Feedback"

5/5

What do you like best about Microsoft Forms?

It eliminates the need for another software license and is the perfect tool for HR check-ins, quick internal polls, and straightforward customer feedback forms. For a powerful, enterprise-grade VOC program, you might need something more robust, but for 90% of everyday feedback needs, Microsoft Forms is reliable, simple, and effective. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

While excellent for basic to intermediate surveys, it lacks the deep analytical and branding features of a dedicated platform like Qualtrics. The customisation options for fonts and themes are limited, which can be a minor drawback for customer-facing surveys where you want a fully branded experience. It's a tool for gathering data efficiently, not for complex customer experience (CX) program management. Review collected by and hosted on G2.com.

What problems is Microsoft Forms solving and how is that benefiting you?

Vertiv used Microsoft Forms for quick feedback gathering. Its seamless integration with Microsoft 365 was a key strength. As an engineer, I used it to send simple forms to colleagues for quick feedback on technical procedures or tool availability. Our management team also used it to create customer service quality surveys. Creating a professional-looking form was quick, and the logic branching feature made customer surveys more relevant. The automatic compilation of results into easy-to-read charts in Excel made analysing the feedback effortless. For rapid data collection, it was perfect. Review collected by and hosted on G2.com.

Hosam K.

BI Developer

Information Technology and Services

Mid-Market (51-1000 emp.)

11/16/2025

"Constantly evolving form designer App."

4.5/5

What do you like best about Microsoft Forms?

Microsoft Forms continues to add new and creative features, like the ability to include background music from a high‑quality music library. The form designer offers powerful tools and functionality, integrating seamlessly with OneDrive and most Microsoft 365 apps. This makes it easy for users to create and share responsive, multimedia forms that simplify communication and data collection. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

In Microsoft Forms, the designer interface has a lot of moving and interactive elements. Once you click on them, they become editable, which can make the interface feel cluttered or distracting if you click something by accident. It might be better if the interface were a bit more static to create a cleaner and more focused user experience. Review collected by and hosted on G2.com.

What problems is Microsoft Forms solving and how is that benefiting you?

Microsoft Forms helps us create surveys, quizzes, and feedback forms, making data gathering quick and easy, whether shared directly after internal meetings or embedded in a client-side dashboard as a contact form or feedback tool. The Forms integration with 365 apps such as Excel saves time by automatically structuring responses and making data easy to manage and export in Excel format, helping everyone on the team focus more on the information at hand rather than on manual data entry or formatting. Review collected by and hosted on G2.com.

Lizzie P.

Senior Operations Analyst

Mid-Market (51-1000 emp.)

11/25/2025

"Effortless Feedback Collection with MS Forms"

4/5

What do you like best about Microsoft Forms?

MS Forms is a great way to reach a large group of people to gather feedback, responses, etc. It has helped me to gauge interests, needs, and availability, amongst other things. It is pretty easy to use both from the creation and completion side of the forms, and has a lot of options within the form to meet what style you are looking for and the level of complexity. It also gives you options for receiving responses and reviewing responses, which is helpful. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

Not too many complaints at this time. The forms I have created are relatively simple/easy. Review collected by and hosted on G2.com.

Bindiya S.

Research Software engineer

Small-Business (50 or fewer emp.)

12/24/2025

"Easy to Use for Academics, But Lacks Professional Aesthetics"

3.5/5

What do you like best about Microsoft Forms?

It is easier to make but the forms are just good for academic purposes. MS Teams integrated custom support is good. Comes with good amount of features, and well integrates with MS Teams environment. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

Not really aesthetic ones which one would use for client related purposes or corporate requirements. Teaching a new joinee about the usage might be cumbersome, but if you are a professional in MS teams management then it is easier. Review collected by and hosted on G2.com.

Rajkumar B.

Consultant

Computer Software

Mid-Market (51-1000 emp.)

8/8/2025

"Review after using Microsoft Forms."

3.5/5

What do you like best about Microsoft Forms?

After using Google Forms so long I tried Microsoft Forms and find useful features like, its seamless integration into the Office 365 ecosystem. Being able to embed a poll directly into a Teams chat or a PowerPoint slide is incredibly efficient. I also appreciate the built-in Immersive Reader for accessibility, a feature that makes surveys more accessible to everyone. The default themes feel a bit more modern and professional right out of the box, requiring less tweaking to look good for business or academic use. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

Although there are so many useful features, I also found some drawbacks. The customization is quite limited compared to Google Forms; you're mostly stuck with the provided themes and can't fine-tune layouts or fonts. It also lacks a simple add-on marketplace for extending functionality. While it integrates with Power Automate for complex workflows, that's a much steeper learning curve than just installing a simple add-on for things like setting response limits or sending customized confirmation emails. Review collected by and hosted on G2.com.

What problems is Microsoft Forms solving and how is that benefiting you?

Of all the features, the one that fundamentally changes my workflow as an Internal Consultant is how deeply Microsoft Forms is integrated into the Microsoft 365 ecosystem. The ability to use the collected data directly in Microsoft Excel isn't just a minor convenience; it's a massive accelerator for turning raw feedback into actionable insights.

As I'm sitting here wrapping up my work on a Friday evening, I can reflect on a project survey I launched just yesterday. In the past, using other tools, collecting survey data was only the first, tedious step. I would have had to manually export a static CSV file, clean it up, import it into a spreadsheet, and then start my analysis. If more responses came in, I would have to repeat the entire process, which was both time-consuming and prone to errors. It was a constant, manual struggle to keep my analysis current.

With Microsoft Forms, this entire problem disappears. When I click 'Open in Excel', it doesn’t just give me a one-time data dump. It creates a live, synchronized workbook. This means as responses continue to trickle in over the weekend, the Excel file I have saved on my OneDrive is automatically updated in real-time. The charts, pivot tables, and formulas I've already set up will reflect the latest data the next time I open the file. That Excel sheet transforms from a simple spreadsheet into a living dashboard for my project.

This seamless flow is what makes the system so powerful. The data doesn't just sit isolated in the survey tool; it becomes an active resource. I can build a chart in that Excel file, paste it into a PowerPoint presentation for a stakeholder update on Monday, and be confident that the data it displays is the most current available. It allows me to move directly from data collection to analysis and reporting without the painful, manual steps in between. This integration is what elevates Forms from just a good tool for asking questions to an essential part of my professional toolkit for making data-driven decisions. Review collected by and hosted on G2.com.

Rojan S.

Founder

Information Technology and Services

Small-Business (50 or fewer emp.)

8/8/2025

"Simple and effective tool for collecting responses quickly"

4/5

What do you like best about Microsoft Forms?

Microsoft Forms is incredibly easy to use, even for those with little technical experience. The interface is clean and intuitive, and creating surveys or quizzes takes just a few minutes. I especially like the real-time response tracking and built-in analytics, which make it easy to evaluate data without needing additional tools. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

The design customization is quite limited compared to other form tools. While it integrates well with Microsoft 365, it lacks some advanced features like conditional logic depth, robust design templates and third-party integrations. Also, exporting data to Excel sometimes requires manual cleanup for formatting. Review collected by and hosted on G2.com.

What problems is Microsoft Forms solving and how is that benefiting you?

Microsoft Forms solves the problem of quickly gathering structured feedback, conducting surveys and creating simple quizzes without needing complex tools or technical skills. It eliminates the need for paper-based forms or expensive survey platforms. For me, it has streamlined data collection for meetings, training sessions and internal evaluations. The automatic data aggregation and Excel export save time and help with faster decision-making. Review collected by and hosted on G2.com.

Debrik C.

Recent Graduate

Small-Business (50 or fewer emp.)

8/7/2025

"Simple tool for creating quick forms and surveys"

4.5/5

What do you like best about Microsoft Forms?

Microsoft Forms is very easy to use, even for someone without technical experience. I like that I can create surveys, quizzes, or polls quickly with a clean, simple interface. The drag-and-drop style is intuitive, and I don’t need any tutorials to figure things out. It also automatically collects responses and shows data in neat charts, which is helpful for basic analysis. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

It’s a bit limited compared to tools like Google Forms. For example, design customization options are very basic, and there are fewer question types. Also, the integration with Excel is good, but it sometimes takes a few clicks to access detailed analytics. Review collected by and hosted on G2.com.

What problems is Microsoft Forms solving and how is that benefiting you?

Microsoft Forms helps simplify data collection by making it easy to create and share forms for surveys, attendance, and feedback. In my case, it allowed me to efficiently gather attendance details and feedback from club members without manual paperwork or scattered responses. It saved time, improved organization, and made it easier to track engagement. Review collected by and hosted on G2.com.

Aditya A.

Business Analyst

Mid-Market (51-1000 emp.)

11/25/2025

"Effective for Surveys and Feedback, But Room for Improvement"

3/5

What do you like best about Microsoft Forms?

It's a useful tool for carrying out surveys, research, and NPS. I find it effective for gathering feedback and insights. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

The product is missing several important features, such as the ability to customize the header to match the theme automatically. Instead, it changes the color on its own, often resulting in poor color combinations. Additionally, there is a restriction that only allows you to share the form with up to 100 people, which is quite limiting. Review collected by and hosted on G2.com.