G2

Chris W.

Coo

Small-Business (50 or fewer emp.)

2/18/2025

"incomplete product with frustrating user and admin experiences all around"

0/5

What do you like best about Microsoft Entra ID?

The interface is reasonable for administration given what limited capability the product has. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

There is a great deal to dislike. External Authentication Mechanisms doesn't support primary factors so MSFT forces me to try and go Passwordless "their way" -their implementation of passkeys is not appropriate for enterprise use, it appears more consumer oriented. SAML integration is done through "federation" which is not granular the way Okta and every other SAML SSO is. In general the product is painful to set up, use and maintain. I haven't even started on the "hybrid" aspects with on Prem AD. It's like a sequel to a bad horror movie. Review collected by and hosted on G2.com.

What problems is Microsoft Entra ID solving and how is that benefiting you?

it satisfies our SSO requirements and allows us to integrate our cloud apps into SSO. It also serves as IAM although is a complete and utter mess to manage and maintain. Conditional Access is a recipe for spaghetti policy and job security for administrators who thrive off of unnecessary complexity. Review collected by and hosted on G2.com.