Customization - The best part of using Microsoft Dynamics is its customization capabilities which really helped our business to set up the relevant workflows. Integration - It has most native integration with most of the business applications which makes the collaboration work very easy. Reports and data analytics - It has so many prebuilt reports and dashboards which have helped our top management to make faster decisions. Review collected by and hosted on G2.com.

Although it's a great software for any business, it needs to improve on certain parts such as Implementation - This is a very complex tool and for first-timers, it's very difficult to set up. Microsoft needs to work on this part. Maintenance - This is also one of our concerns, Microsoft has to work on it and improve this. Review collected by and hosted on G2.com.