What I like best about Microsoft Copilot is its seamless, native integration across the entire Microsoft 365 ecosystem. Unlike standalone AI chatbots that require constant copying and pasting between tabs, Copilot works directly inside Word, Excel, PowerPoint, Outlook, and Teams. Powered by Microsoft Graph, it understands your specific organizational context, allowing you to instantly draft documents, analyze complex spreadsheets, and summarize lengthy meetings right within your daily workflow, all while maintaining strict enterprise-grade data privacy and security. Review collected by and hosted on G2.com.

What I dislike most about Microsoft Copilot is its high licensing cost paired with inconsistent performance across different applications. At $30 per user per month on top of existing Microsoft 365 subscriptions, the return on investment can be hard to justify, especially for smaller teams or academic institutions. Furthermore, while it excels at summarizing meetings in Teams and drafting text in Word, its capabilities in Excel and PowerPoint often feel limited—frequently struggling with complex data manipulation, multi-sheet formulas, or producing overly generic slide designs that still require significant manual cleanup. Review collected by and hosted on G2.com.