G2

Souvik D.

Accountant

Accounting

Small-Business (50 or fewer emp.)

10/31/2026

"Flexible, Convenient Copilot That Handles Research and Docs Seamlessly"

5/5

What do you like best about Microsoft Copilot?

So, the thing about Copilot is that it’s really flexible. It’s very useful for everything from research to generating unique brainstorming ideas, and even creating a hot-topic paragraph from just an article page link or a screenshot. It really works well.

It’s especially helpful when I’m using the Edge browser, because I don’t have to open any other AI tools—most of the work is handled by Copilot itself. I honestly feel more relaxed using it, because it seems to understand me well, whether I’m creating a Word document, a PPT, or working in Excel. Overall, it feels very flexible and convenient. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

The thing I dislike, and really hope Microsoft works on in the future, is the document-processing capability. It takes so long compared to other LLMs for the same work, so you have to be very patient if you want a fast response. I don’t suggest it.

I also found another problem: if you tell it to create a PPT (or any other document) and then you ask something else or create a new chat, it automatically dismisses the process. There’s no history or anything— that chat page gets fully removed, and you won’t find it anywhere. I find this really frustrating and a big headache, because you end up having to start from scratch. Review collected by and hosted on G2.com.

What problems is Microsoft Copilot solving and how is that benefiting you?

For me, Copilot solves a big issue: when I’m shopping, I usually end up searching for the same kind of products across many different websites, and then I buy from wherever I can get the best discount. Copilot lets me do that through a single prompt, and it also compares multiple products along with their price history. I mostly use this AI for natural conversations and as a shopping assistant. Review collected by and hosted on G2.com.