G2

Andres L.

English Second Language Teacher

Mid-Market (51-1000 emp.)

10/29/2026

Guest users or non-business users of the software, not included in G2 scores.

"Easy to Use, Seamless Microsoft 365 Integration That Boosts Productivity"

4.5/5

What do you like best about Microsoft Copilot?

I like Microsoft Copilot because it’s easy to use and integrates smoothly with Microsoft 365 applications like Word, Excel, and Outlook. The interface feels familiar, and it helps me save time with writing, summarizing information, organizing tasks, and generating ideas. Its AI capabilities are genuinely useful for everyday work, and the performance is generally solid for common tasks. I also appreciate that it can boost productivity without requiring advanced technical knowledge. For users who already rely on Microsoft products, this level of integration can offer good value for money. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

Microsoft Copilot can sometimes give generic or inaccurate answers, so I still feel the need to double-check important information. The performance and overall response quality can vary depending on the task, and some of the more advanced features are difficult to understand at first. The user experience also isn’t always consistent, especially when switching between different Microsoft applications. Pricing may be a concern for individuals or small businesses if the most useful features require additional subscriptions. Lastly, onboarding and support could be more straightforward, with clearer guidance on what features are available, what the limitations are, and how to get the best results from the AI. Review collected by and hosted on G2.com.

What problems is Microsoft Copilot solving and how is that benefiting you?

Microsoft Copilot helps me save time on everyday tasks such as writing, summarizing information, organizing ideas, and finding answers quickly. I also appreciate how well it integrates with Microsoft tools and keeps a familiar interface, which makes it easy to start using without spending a lot of time learning how everything works. It’s a helpful productivity boost overall, but I still sometimes need to double-check its responses because they aren’t always accurate. In general, I think it provides good value when it performs well, though the pricing, occasional performance issues, and the need for clearer onboarding are areas that could be improved. More consistent answers and easier-to-access support would make the experience even better. Review collected by and hosted on G2.com.