G2

Surbhi M.

Customer Success Manager

Mid-Market (51-1000 emp.)

10/29/2026

"Microsoft Copilot Boosts Productivity with Seamless Microsoft 365 Integration"

4.5/5

What do you like best about Microsoft Copilot?

I like how Microsoft Copilot helps improve productivity by simplifying everyday tasks and saving time. It is useful for drafting emails, summarizing information, and organizing ideas. Its integration with Microsoft 365 apps makes it easy to use within my regular workflow. Overall, it helps me work more efficiently and focus on important tasks. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

At times, Microsoft Copilot gives fairly generic responses that don’t fully meet the specific requirements of a task. The information it generates also needs to be checked for accuracy, since it can occasionally miss important details or context. I’ve also noticed that some features feel inconsistent, and the overall quality of the responses depends heavily on how clearly the prompt is written. As a result, it can take multiple attempts to get the output I’m looking for, which makes it less effective when I’m working on time-sensitive tasks. Review collected by and hosted on G2.com.

What problems is Microsoft Copilot solving and how is that benefiting you?

Microsoft Copilot helps me save time by drafting emails, summarizing lengthy documents, organizing information, and generating ideas quickly. It reduces the effort required for repetitive tasks and helps me communicate more effectively. It also supports data analysis and content creation, allowing me to improve productivity and focus more on important tasks and decision-making. Review collected by and hosted on G2.com.