G2

Fatima Z.

CMO

Small-Business (50 or fewer emp.)

10/13/2026

"Seamless Microsoft 365 AI Integration That Boosts Productivity"

4/5

What do you like best about Microsoft Copilot?

Easy to use. What I like best about Microsoft Copilot is its ability to integrate AI directly into the Microsoft 365 tools people already use in their daily work. Rather than switching between multiple applications, users can leverage AI within Word, Excel, PowerPoint, Outlook, and Teams to improve productivity, streamline workflows, and make better-informed decisions. I particularly appreciate its ability to summarize lengthy documents, extract key insights from data, draft and refine professional communications, and transform ideas into structured presentations. These capabilities save time on repetitive tasks and allow professionals to focus more on strategic thinking, problem-solving, and delivering results. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

Copilot can sometimes produce generic or inaccurate responses, particularly when prompts lack context. It may struggle with complex tasks, and its output often requires human review and refinement. I would also like to see more consistent results, greater transparency, and improved integration across tools. Review collected by and hosted on G2.com.

What problems is Microsoft Copilot solving and how is that benefiting you?

Microsoft Copilot helps me reduce the time spent on repetitive tasks such as drafting reports, summarizing documents, analyzing data, preparing presentations, and organizing information. It improves productivity by turning complex information into actionable insights and helping me communicate more effectively. This allows me to focus more on strategic planning, evidence-based decision-making, and delivering higher-quality results while working more efficiently. Review collected by and hosted on G2.com.