# Microsoft 365 Reviews **Vendor:** Microsoft **Category:** [Office Suites Software](https://www.g2.com/categories/office-suites) **Average Rating:** 4.6/5.0 **Total Reviews:** 5,807 ## About Microsoft 365 Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security. Access your data from anywhere, collaborate with team members in real time, meet with people virtually, and use thousands of predesigned templates to better communicate with customers and manage your business - all with built-in security technology that safeguards your data and devices from anywhere. Get the latest Office apps, such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneDrive, and more. ## Microsoft 365 Pros & Cons **What users like:** - Users value the **ease of use** of Microsoft 365, enjoying seamless access across devices for better collaboration. (297 reviews) - Users value the **seamless team collaboration** in Microsoft 365, enhancing productivity and communication effortlessly across various applications. (228 reviews) - Users value the **seamless integration** with Microsoft apps, ensuring accessibility and top-notch communication for their needs. (220 reviews) - Users appreciate the **seamless integration** of Microsoft 365 apps, enhancing collaboration and accessibility across all devices. (198 reviews) - Users appreciate the **seamless integration** of Microsoft 365 apps, enhancing accessibility and collaboration across platforms. (178 reviews) - Collaboration (155 reviews) - Intuitive (138 reviews) - Convenience (134 reviews) - Easy Access (120 reviews) - Productivity Improvement (119 reviews) **What users dislike:** - Users feel that Microsoft 365 is **expensive** , particularly when compared to free alternatives like Google Workspace. (117 reviews) - Users are frustrated by **missing features** and inconsistent updates that disrupt workflow and functionality in Microsoft 365. (102 reviews) - Users report a **daunting learning curve** for non-technical individuals, making initial setup and tool usage challenging. (95 reviews) - Users are frustrated by the **limited features** of Microsoft 365, feeling they often require higher-priced plans. (76 reviews) - Users find Microsoft 365 **lacking features** on lower-priced plans, which can limit functionality for small teams. (73 reviews) - Users report **technical issues** with Microsoft 365, including slow performance, disruptive updates, and functionality problems. (72 reviews) - Users experience **slow performance** with Microsoft 365, facing lag during calls and interruptions from frequent updates. (69 reviews) - Slow Loading (62 reviews) - Subscription Costs (60 reviews) - Update Issues (59 reviews) ## Microsoft 365 Reviews ### 1. The Ultimate Suite for Professional Content Creation and Formatting **Rating:** 4.5/5.0 stars **Reviewed by:** Sapna b. | Educational Content Creator (Freelance), E-Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2026 **What do you like best about Microsoft 365?** What I like most about Microsoft 365 is its professional formatting capabilities, especially within Microsoft Word. As an author and content creator, I rely heavily on its advanced layout tools, font management, and table features to ensure my educational workbooks and manuscripts meet professional standards. The Track Changes and Review features are indispensable when I’m collaborating with editors, as they make the revision process seamless. Additionally, the OneDrive cloud integration is a huge plus—it allows me to save my progress in real-time and switch between devices without any risk of losing my data. It’s a complete ecosystem that handles everything from drafting content to final project management efficiently. **What do you dislike about Microsoft 365?** The subscription-based model can feel expensive over time for individual creators and students compared to a one-time purchase. Additionally, because the software is so feature-rich, the interface can occasionally feel cluttered and heavy. For someone who just wants to do quick, simple editing, the initial learning curve to find specific advanced settings can be a bit steep. Lastly, the desktop applications sometimes take a while to load on systems with average specifications. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 solves the problem of version control and professional formatting. Before using it, keeping track of different drafts of my manuscripts and educational materials was a challenge. With OneDrive, I no longer worry about losing data or working on the wrong version of a file. It also solves the collaboration gap. Since I work with editors and peer reviewers, the ability to leave comments and track changes in real-time saves hours of back-and-forth emails. The main benefit for me is the professionalism it adds to my work; the templates and layout tools allow me to create high-quality educational workbooks that are ready for publishing platforms like Amazon KDP immediately. It essentially acts as a one-stop office for my entire content creation workflow. ### 2. Multi functional, All in one App **Rating:** 4.5/5.0 stars **Reviewed by:** Sharon M. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Microsoft 365?** The copilot function helps in gathering data from multiple apps and for example feed them to excel. This has helped in streamlining the time taken in gathering and cleaning data for example from emails the traditional way. . Unlike the other al apps it give customized and personalized feedback . The excel function of microsoft is by far one of the best! It can be integrated with other apps like Python and also the Big data functionality.. It comes with the power query function to process and clean large data sets. And lastly it works perfectly offline. **What do you dislike about Microsoft 365?** The pricing is a bit on the high spectrum compared to other apps which offer close functionalities especially for non heavy users. **What problems is Microsoft 365 solving and how is that benefiting you?** It helps with literally streamlining and automating processes with the organization, Tasks such as data cleaning and transformation. Specifically foe our organization we have managed to create payroll calculators for large group of people. Once macros and rules are set, they remain active and allow other end users to continue using the same file without needing expertise. Most time adding data and refreshing is all they need to do. ### 3. Review **Rating:** 3.0/5.0 stars **Reviewed by:** Erick T. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 ### 4. Effortless Collaboration and Seamless Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Chris Z. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Microsoft 365?** I like how well all the apps in Microsoft 365 work together in one system. I can start a document in Word, save it to OneDrive, and instantly share or co-edit it with others without any hassle. The real-time collaboration feature is especially helpful because it removes version confusion. I also like how easy it is to access everything from different devices, whether I'm on my laptop or phone. Teams integration makes communication and file sharing feel seamless. Overall, it makes working and collaborating much more efficient. **What do you dislike about Microsoft 365?** One thing that could be improved is that Microsoft 365 can feel a bit overwhelming because there are so many apps and features bundled together. Sometimes the interface between tools like Teams, Outlook, and SharePoint isn’t as intuitive as it could be, especially when switching between them. Performance can also be inconsistent, with certain apps feeling slower when working with large files or shared documents. Another issue is that syncing across devices doesn’t always happen instantly, which can cause confusion with file versions. It would also be helpful if settings and permissions were simpler to manage, especially for collaboration. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 keeps all my tools in one ecosystem, eliminating the need to switch between platforms. It simplifies collaboration with real-time editing and ensures updated file versions. It reduces email clutter with Teams and organizes work efficiently in one place. ### 5. Microsoft 365 Makes Teamwork Easy with Powerful Tools and Plenty of Cloud Storage **Rating:** 5.0/5.0 stars **Reviewed by:** Timothy S. | Special Processing Unit, Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Microsoft 365?** Having access to Microsoft 265 has been so beneficial for me! I love being able to use applications like Word, Excel, and PowerPoint! I literally use these applications everyday and without them my team wouldn't be able to get any work done! It is seamless how easy it is to get accustom to these applications and they are the best to use by far! **What do you dislike about Microsoft 365?** I think cloud services should be free and shouldnt cost any money at all. I believe it is ridiculous to think that someone would need to pay any money i order to save data. It is very nice that a good amount of starting storage is available to you buy. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 benefits my team at work exponentially! This service is amazing and smooth! Having access to the different applications that are given to you is so beyond essential for working and nothing would be done without them. The organization it allows you to have is also such an underrated luxury. I am so thankful for Microsoft 365! ### 6. Office Suite for the Cloud with AI Integration (powerful offerings!) **Rating:** 4.5/5.0 stars **Reviewed by:** Robert Z. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Microsoft 365?** It’s a cloud suite of programs that you can access from anywhere you have an internet connection. You can also install the desktop programs on computers you use frequently, and with one license you can install the desktop Office apps on up to five devices. If you’re signed into 365, you can still use the Office programs right in the browser and open Excel, Word, PowerPoint, and other files in a browser window. It also includes tools for managing your network devices and Windows. Lately they’ve been adding a lot of AI integration, and that’s been the most useful newer addition for me, since my document workflows can live inside Copilot AI. Updates on this front seem to be coming almost daily. **What do you dislike about Microsoft 365?** Most people like using Outlook as their main portal for information, but Microsoft has moved away from making Outlook the central hub. Instead, they built Microsoft Teams for virtual meetings, and it also integrates with calendars and groups. Then they introduced the Microsoft Copilot app, which is another hub for AI, along with document search and access to other software. In my opinion, all of this should have been built into Outlook, since users are already most familiar with it for task management, notes, reminders, and daily workflow. These additional programs confuse many non-technical people. The OneDrive and SharePoint offerings are powerful as well, but they aren’t set up in a user-friendly way, which adds even more confusion. **What problems is Microsoft 365 solving and how is that benefiting you?** It offers enterprise-level tools and cloud-based services and programs to any company for a small monthly fee per user. That gives smaller businesses the chance to access complex cloud data services without needing a five-person IT department. You can build apps with no coding experience using Power Apps, create dashboards and graphs with Power BI Desktop, set up data connectors and actions, and trigger flows with Power Automate. If you store your data in their cloud, they provide tools to connect it with many other outside programs and services without requiring extreme coding skills. I’m currently working on creating AI agents for different needs, like advising me on my ERP system or a meeting AI agent that organizes and summarizes meetings. The possibilities feel endless, and finding documents and information has gotten easier when you store your documents in SharePoint, OneDrive, or OneNote. Your emails are searchable by AI as well, so there’s a lot of power in having AI become part of your daily workflow. They recently rolled out the ability to have AI do live editing in an open Excel file, PowerPoint, or Word document. They also added the ability to include Anthropic’s Claude model in the Copilot AI offerings, which gives you more AI options beyond just OpenAI. That said, to turn on the ability to use Claude, you have to know what you’re doing and set up rules in the admin center. ### 7. Seamless Outlook-Teams-SharePoint Integration That Keeps Work Moving **Rating:** 4.0/5.0 stars **Reviewed by:** Ashlee H. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Microsoft 365?** Honestly, it’s the integration piece for me. Everything just works together—emails, files, chats—so I’m not wasting time jumping between platforms. I can hop from an Outlook email straight into a Teams conversation, pull in a file from SharePoint, and keep everything moving without breaking my flow. It’s also been really reliable performance-wise, which makes a difference when you’re in it all day—whether I’m managing multiple projects, sharing large files, or jumping between meetings, it holds up without slowing things down. And from a pricing standpoint, it’s a solid ROI. Instead of paying for separate tools for communication, storage, and collaboration, it’s all built in. It simplifies everything and honestly just makes day-to-day work a lot more efficient. **What do you dislike about Microsoft 365?** The AI features have potential, but they’re not fully there yet. Tools like Microsoft Copilot can be helpful, but sometimes the results feel inconsistent, and it takes extra time to refine what it gives you. It doesn’t always feel like a true time-saver yet. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 360 solves the chaos of using too many disconnected tools. Everything—email, files, communication—lives in one place and actually works together. That makes a huge difference in my day-to-day. I spend less time searching, switching platforms, or tracking things down, and more time actually executing. It keeps everything organized, moving, and easy to manage. ### 8. A strong foundation for modern business operations **Rating:** 5.0/5.0 stars **Reviewed by:** Greg W. | Managing Partner, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Microsoft 365?** Microsoft 365 gives us a professional, all-in-one operating environment for email, document management, collaboration, meetings, and day-to-day business operations. Its biggest strength is how tightly the tools work together. Outlook, Teams, Word, Excel, SharePoint, and OneDrive form a connected ecosystem that makes it much easier to keep communication, files, and workflows organized, without constantly jumping between disconnected platforms. It has helped us operate more efficiently and present a more polished, enterprise-level experience both internally and externally. It also integrates seamlessly with our tech stack. **What do you dislike about Microsoft 365?** Some parts of the platform can feel a bit fragmented, especially since admin settings, user settings, and security controls are located in different places rather than being grouped together. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 addresses our need for a centralized business platform for communication, collaboration, file storage, and overall productivity. It enables our team to manage email professionally, collaborate on documents in real time, store and share files securely, and stay connected across different locations. As a result, we’ve become more responsive, reduced day-to-day operational friction, and built a stronger foundation for scaling the business. ### 9. MS 365 Engineer review at TCS **Rating:** 4.0/5.0 stars **Reviewed by:** Hemant Pratap S. | Sr. Associate, Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Microsoft 365?** The user profile management has gotten better. The profiles sync seamlessly. **What do you dislike about Microsoft 365?** The synchronization from on-prem to cloud can be bit faster. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 solves key challenges in productivity, collaboration, and security by offering an integrated suite of cloud-based tools like Teams, SharePoint, Outlook, and OneDrive that enable seamless communication and real-time collaboration across devices and locations. It streamlines daily workflows through tightly connected apps such as Word, Excel, and PowerPoint, reducing the need to switch between platforms. Its cloud accessibility ensures that I can work from anywhere with consistency and ease, while built-in security features like Multi-Factor Authentication, Data Loss Prevention, and Microsoft Defender help protect sensitive data and ensure compliance. Additionally, automation tools like Power Automate enhance efficiency by reducing repetitive manual tasks. Overall, Microsoft 365 empowers me to work smarter, stay connected, and maintain security, which directly benefits my productivity in a modern digital workplace ### 10. Comprehensive and User-Friendly, But Pricing Model Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Adolfo M. | Entrepreneur, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Microsoft 365?** I like Microsoft 365 because they've updated a lot of things, and the security system is good. Plus, the easy way to recover files is wonderful. Most of the times, when you delete something, even from the recycle bin, you can still find it in the deleted files, and I find that really cool. Also, having Microsoft 365 in one device means you can access it on every other device, which is convenient. I find the innovation impressive, especially when you compare the old Office versions to the new ones, it makes everyday tasks more simple and easy. Also, it's user-friendly, making the initial setup so simple and easy. **What do you dislike about Microsoft 365?** I have a paid membership, which I pay monthly, but sometimes it doesn't work. There are some specific features which still require me to pay or upgrade, and I find it inconvenient. If they can improve for that one payment to have access to everything, that'll be good. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 makes accessing and securing my documents across devices easy. OneDrive helps with storing and accessing files from my computer, phone, or tablet. It's user-friendly and lessens stress by keeping everything secure and accessible. ### 11. Microsoft 365: Making Work Easier and Smarter **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammad A. | Network Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Microsoft 365?** Microsoft 365 is a cloud-based platform that allows users to access emails, files, and applications from anywhere using the internet. It includes popular tools like Word, Excel, PowerPoint, and Teams for everyday work. Multiple users can collaborate on the same document in real time, which improves productivity. It also provides strong security features such as multi-factor authentication and data protection. Files can be stored and shared easily using cloud storage through OneDrive. **What do you dislike about Microsoft 365?** Microsoft 365 depends heavily on an internet connection, so users may face difficulties when the network is slow or unavailable. It works on a subscription model, which means organizations need to pay regularly to continue using the services. Some users find the platform complex because of the large number of features and settings. Data stored in the cloud may raise privacy concerns for some organizations. Occasional service outages or synchronization issues can also affect productivity. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 solves problems like difficulty in sharing files, working together from different locations, and managing emails and documents in one place. It allows teams to collaborate easily, access files from anywhere, and communicate through tools like Teams and Outlook. This benefits me by making my work faster, improving teamwork, and allowing me to work from any device or location. ### 12. Microsoft 365: Seamless Collaboration, Strong Security, and Anywhere Access **Rating:** 5.0/5.0 stars **Reviewed by:** Essameldin M. | Business travel specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Microsoft 365?** What I like most about Microsoft 365 - Everything works together smoothly — Word, Excel, Teams, Outlook all connect naturally. - Real‑time teamwork — you can edit the same file with others without version problems. - Strong security — protection is built in and doesn’t require effort. - Access anywhere — your files stay synced through OneDrive. - Smart AI tools — they help you work faster and cleaner. If you want it even shorter or in a different tone, I can adjust it **What do you dislike about Microsoft 365?** - Some apps feel heavy and can slow down older devices. - Frequent interface changes make features hard to track. - Needs strong internet for the best experience. - Too many alerts from Teams and Outlook if not adjusted. If you want it even more concise or in a specific tone, I can reshape it. **What problems is Microsoft 365 solving and how is that benefiting you?** - Scattered work → It brings files, chats, meetings, and apps into one connected space. Benefit: You spend less time switching tools and more time actually getting things done. - Version confusion → Real‑time co‑authoring removes the “final_v3_revised” chaos. Benefit: Everyone works on the same document without mix‑ups. - Limited access to files → Everything is stored in the cloud. Benefit: You can open your work from any device, anywhere. - Communication overload → Teams centralizes messages, calls, and meetings. Benefit: Your conversations stay organized instead of scattered across apps. - Security worries → Built‑in protection handles identity, data safety, and compliance. Benefit: You work with confidence without needing to manage security yourself. If you want, I can rewrite this in an even shorter list or in a more casual tone. ### 13. Microsoft 365: Smooth Integration and Real-Time Collaboration That Boosts Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Rohan G. | Senior Graphic Designer, Design, Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Microsoft 365?** Honestly, what I like most about Microsoft 365 is that everything works smoothly together. I use Word, Excel, and PowerPoint almost daily, and it makes my work much faster. Especially PowerPoint — creating client presentations becomes easy because of templates, formatting tools, and cloud access. The best part is real-time collaboration. I can share files with clients or team members and we can edit at the same time without confusion about versions. OneDrive backup also gives peace of mind since files are safe and accessible from anywhere. Overall, it saves time, improves productivity, and feels reliable for day-to-day professional work. **What do you dislike about Microsoft 365?** Nope—so far, I don’t have anything I dislike about Microsoft 365. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 solves the problem of managing multiple tools separately. Earlier, handling emails, documents, presentations, and file storage used to feel disconnected. Now everything is in one ecosystem, which makes work much smoother. It also solves version control issues. Before, we had multiple copies of the same file, and it was confusing. With OneDrive and real-time collaboration, everyone works on the same file, which saves time and avoids mistakes. For me, it mainly benefits in productivity. I can create presentations, manage Excel data, communicate through Outlook and Teams, and access files from anywhere. It reduces back-and-forth and helps me deliver work faster to clients. ### 14. Office 365 is great for all types of businesses **Rating:** 4.5/5.0 stars **Reviewed by:** David B. | Co-Founder & CEO, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2018 **What do you like best about Microsoft 365?** I have been using Microsoft products for in excess of 25 years personally within our businesses, and I still personally think Microsoft makes some of the best software applications. Five years ago, we upgraded our servers and mail services from on-premises equipment to Office365 cloud solutions. This change was very simple and one of the best decisions we have made. We still have full control over our services without the hassle of owning expensive servers and licensing, and of course, the upkeep and maintenance of the equipment and services. We login to the 365 portal a few times a week, to check on settings, or make required updates. We utilise most of the Office 365 services available to us, and we have very few service-level issues. - The software is simple to use - Very cost-effective compared to legacy solutions - Robust - Innovation - Microsoft are always looking at new tools or making existing processes better - Integration - Integrates well with other 3rd parties software - Great mobile Apps for access on the move - Cloud-based, thus reducing ownership costs. **What do you dislike about Microsoft 365?** We had one technical issue with a registered Domain on the Office 365 platform, even after deleting the domain it was showing up as still being connected on the Microsoft Exchange server. I have contacted support a dozen times and still no fix to date. Apart from the above issue the support has been excellent, the products are robust and you get a lot of bang for your dollar. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft Office 365 services are not only saving us thousands of pounds per year by reducing our equipment costs, support costs and maintenance costs, but they are also allowing us as a business to work more effectively. As a team, we can collaborate better, work from anywhere in the world and have full control of our services. ### 15. Driving Industrial Automation 4.0 through Unified Data & AI Workflows **Rating:** 4.5/5.0 stars **Reviewed by:** Carolina L. | Engineer, Industrial Automation, Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2026 **What do you like best about Microsoft 365?** As an engineer at an automation leader like Festo, the most valuable aspect of Microsoft 365 is its "technical interoperability". It isn't just an office suite; it’s an engineering collaboration hub. -Power Platform & PLC Data: The ability to bridge industrial data from the factory floor into "Power BI" for real-time predictive maintenance dashboards is unmatched. We can transform raw SCADA/PLC outputs into actionable executive insights without leaving the ecosystem. -Copilot for Technical Documentation: In 2026, "Microsoft 365 Copilot" has become essential for drafting complex technical specifications and summarizing lengthy ISO compliance updates, saving hours of manual research. -Teams as a Digital Twin Hub: Using Teams to host 3D model reviews (integrated with CAD viewers) allows our global offices to collaborate on pneumatic and electric drive designs in a synchronized environment. **What do you dislike about Microsoft 365?** -SharePoint Logic Complexity: While powerful, the architecture for deep file nesting in SharePoint can sometimes be counter-intuitive for large-scale engineering projects with thousands of technical drawings, requiring strict internal naming conventions to remain searchable. -Resource Overhead: The desktop versions of Outlook and Teams remain resource-heavy. When running heavy simulation software like FluidSIM or Siemens TIA Portal simultaneously, there is a noticeable strain on system memory (RAM). -Licensing Granularity: Navigating the specific features between E3 and E5 licenses can be cumbersome when trying to determine which security features are necessary for protecting proprietary automation IP. **What problems is Microsoft 365 solving and how is that benefiting you?** We faced the challenge of "fragmented project data" across global sites. Microsoft 365 solved this by providing a unified "Single Source of Truth." -Version Control: By utilizing OneDrive/SharePoint for technical manuals, we’ve eliminated the risk of using outdated blueprints in the field, ensuring safety and compliance across all installation sites. -Automated Approval Gates: Using "Power Automate", we’ve built custom workflows that trigger engineer-to-manager approval sequences for design changes, reducing our project lifecycle bottleneck by approximately 15%. -Secure External Collaboration: The guest access features allow us to securely share specific project folders with external suppliers and customers while maintaining full "Data Loss Prevention" (DLP) over our core engineering IP. ### 16. Microsoft Office is the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Matt S. | HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2018 **What do you like best about Microsoft 365?** I use Word and Excel daily. I couldn't imagine getting my work done without them. I have tried using low-cost/free competitors, but they aren't in the same league. I write status reports, track attendance, calculate hours worked into PTO earned, just about everything in my day-to-day is in Word or Excel. I also use Power Point for the occasional presentation, or for items that require just a quick graphical touch. Office 365 just seems to work, and it allows more flexibility than the freebie apps. **What do you dislike about Microsoft 365?** My only real dislikes with Office are in Word. I am still not a fan of the menu ribbon that was added a few years ago. Sometimes, it can be difficult to find the functionality that I'm searching for. Also, in Word, if you try to add images to documents, all sorts of crazy formatting errors can occur. I think that's something we've all learned to live with at this point. **Recommendations to others considering Microsoft 365:** It's better than the free options out there! **What problems is Microsoft 365 solving and how is that benefiting you?** In Human Resources, a vast majority of my work takes place in Word docs or Excel sheets. I couldn't accomplish my tasks without Office! ### 17. Unified, Secure Cloud Productivity with Microsoft 365 **Rating:** 4.5/5.0 stars **Reviewed by:** Kenneth W. | IT Security Manager, Banking, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Microsoft 365?** Microsoft 365 provides a unified, identity-centric platform for productivity and collaboration. It has enabled us to move away from on-premises applications and adopt a more cloud-focused delivery model. The admin UI offers clear visibility into user activity with a strong security focus. There are also several prebuilt vendor integrations that make onboarding and support easier. **What do you dislike about Microsoft 365?** What I dislike about Microsoft 365 is that new features often come with an additional cost. That makes it hard to predict what we should budget for going forward. I’ve also noticed that the Admin UI tends to slow down in the afternoon, when more people are using it. **What problems is Microsoft 365 solving and how is that benefiting you?** Right now, we’re working on enabling AI security-focused capabilities that help automate security investigations and response. ### 18. Powerful, Widely Usable Tools That Help Work Get Done Efficiently **Rating:** 5.0/5.0 stars **Reviewed by:** Harsh S. | Market Access & Strategy Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Microsoft 365?** What stands out most about Microsoft is how it builds tools that are both powerful and widely usable—from Windows to Microsoft Office and Azure helping individuals and businesses get real work done efficiently. **What do you dislike about Microsoft 365?** One technical drawback of Microsoft 365 is its occasional sync inconsistencies between apps like OneDrive and SharePoint, which can lead to version conflicts or delays in reflecting updates across devices. **What problems is Microsoft 365 solving and how is that benefiting you?** Before using Microsoft 365, we struggled with scattered files, version confusion, and slow communication. Now, with tools like OneDrive, SharePoint, and Microsoft Teams, we can collaborate in real time on shared documents and access everything in one place, reducing time spent searching for files by around 30% and improving overall team productivity and response time. ### 19. All-in-One Tool for Smooth Work **Rating:** 5.0/5.0 stars **Reviewed by:** Anbuselvam S. | LLM Trainer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Microsoft 365?** What I like most about Microsoft 365 is how all the apps work together in one place. Tools like Word, Excel, and Teams make collaboration very easy, especially with real-time editing. The most helpful feature is OneDrive cloud storage, which lets me access and share files from anywhere. It saves time, keeps everything organized, and makes my daily work much smoother. **What do you dislike about Microsoft 365?** One thing I dislike about Microsoft 365 is that it can sometimes feel heavy and slow, especially on low-performance systems. Apps like Teams and Outlook may take time to load and occasionally lag during use. Another downside is the frequent updates and interface changes, which can be confusing and disrupt workflow. Also, the subscription cost can feel expensive for individual users. Improving performance optimization and providing more stable, consistent UI experiences would make it better. **What problems is Microsoft 365 solving and how is that benefiting you?** Before using Microsoft 365, it was difficult to manage files, communicate with team members, and keep track of different document versions. We often had to send files back and forth through email, which caused confusion and wasted time. Microsoft 365 solved these problems by providing a single platform for communication, collaboration, and file storage. With tools like Teams, OneDrive, and real-time document editing, we can now work together smoothly, access files instantly, and avoid version issues. This has improved productivity, saved time, and made teamwork much more efficient. ### 20. Microsoft Ofiice: The Global Productivity Suite of Suites **Rating:** 5.0/5.0 stars **Reviewed by:** Dhananjay R. | Chief Technology & Security Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Microsoft 365?** It is the WORLD STANDARD Cross Compatibility with Almost ALL Operating Systems Easy to learn - Even Kids use it Advanced features - Average users end up using only 12-15% of them It has set the standard in Office Productivity Tools Integrates with Claude, CoPilot Accountants can not LIVE without Microsoft Excel But - It does not come cheap! and I am unhappy about that **What do you dislike about Microsoft 365?** Cost can be more economical, given the fact it holds the largest market share Linux Cross-Compatibility is still poor Security vulnerabilities are frequent - and need patching Sometimes the AI becomes irritating **What problems is Microsoft 365 solving and how is that benefiting you?** It does EVERYTHING for my company & myself Documentation, Corporate Presentations, Spreadsheets, SharePoint, OneDrive, Visio It is a all-in-one productivity suite ### 21. Microsoft 365: Simple, Secure Collaboration in One Ecosystem **Rating:** 5.0/5.0 stars **Reviewed by:** Ashraf S. | System administrators, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Microsoft 365?** Microsoft 365 brings together integrated applications like Word, Excel, PowerPoint, Outlook, and Teams in one ecosystem. It’s easy to use, with a familiar, straightforward interface for employees, which reduces the need for lengthy training. The cloud features are also practical: you can upload files to OneDrive or SharePoint and access them from anywhere. File sharing and collaboration are smooth, allowing employees to work instantly on the same document. Meetings are simple to set up and run through Teams, with chat, video calls, and calendar integration. On top of that, security is strong, with advanced data protection and full control over access and permissions. In short, it offers everything employees need: simplicity, collaboration, and security. **What do you dislike about Microsoft 365?** The ongoing subscription cost is a drawback for me. Also, the frequent updates can be confusing at times and may leave users unsure about what has changed. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365: Solving office needs with simplicity, global reach, and security ### 22. Streamlined Workflows, But Watch For Sync Glitches **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Microsoft 365?** I use Microsoft 365 for creating reports in Excel, drafting documents in Word, managing emails with Outlook, and collaborating with my team using Teams. It helps keep everything organized and makes communication and work tracking much easier. Excel helps me manage and analyze data for reports, Word is used for creating clear documents, Outlook keeps all communication organized, and Teams makes it easy to collaborate and share quickly. Together, these make my daily work more structured and reduce a lot of manual efforts and follow-ups. The initial setup was fairly straightforward. **What do you dislike about Microsoft 365?** What doesn't always work well with Microsoft 365 is that some apps can feel a bit heavy and slow, especially with large file syncing issues on OneDrive or Teams also happen sometimes, which can be frustrating. Also, there are so many features that it can feel overwhelming and not very intuitive for new users. Sometimes has sync issues and version conflicts and Teams can lag or delay updates. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 streamlines my workflow by centralizing emails, documents, and team collaboration, reducing scattered work and saving time. Excel, Word, Outlook, and Teams make communication smoother and work more structured, helping me manage data, reports, and daily tasks efficiently. ### 23. Intuitive Admin Platform for Easy User Management, Licensing, and MFA **Rating:** 4.5/5.0 stars **Reviewed by:** Oscar A. | Enginner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Microsoft 365?** I like that it's easy to create, modify, and delete users, assign licenses, and activate MFA. My experience has been very good; the administration platform is intuitive. Implementing user licenses has been easy. Generally, I assign a temporary password and require the user to change it upon logging in. This is very useful for ensuring users are responsible for their data. When users forget their password, it's very easy to reset it as an administrator, I Have never used the customer support. **What do you dislike about Microsoft 365?** The most common problem is that the Microsoft Authenticator stops working and I have to reset the MFA parameters. **What problems is Microsoft 365 solving and how is that benefiting you?** What problems does Microsoft 365 solve and how does it benefit you? We're very familiar with using the Microsoft 365 platform. I find the desktop version of Teams excellent, since when we've used other brands for meetings and screen sharing, the quality has been poor. It also provides account security with the MFA feature. ### 24. Effortless File Management with Autosave and Smart Add-ins **Rating:** 5.0/5.0 stars **Reviewed by:** Leticia A. | Senior Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Microsoft 365?** I love the autosaving feature in Microsoft 365 because it boosts my productivity and gives me peace of mind, as I no longer have to worry about forgetting to save files. I also really enjoy the new Claude Add-in, which makes it super easy to communicate what I need and get the job done, especially since it helps in finding broken formulas. Additionally, I found the initial setup of Microsoft 365 to be very easy and fast. **What do you dislike about Microsoft 365?** I would like it to be easier to pick the location where I want a file to be saved because sometimes it's hard to find where it saved the files. Also, making it searchable and improving the recent file list to reduce navigation time would be nice. **What problems is Microsoft 365 solving and how is that benefiting you?** I use Microsoft 365 to keep everything organized in the right type of file. Autosaving boosts my productivity and safety. The Claude Add-in is easy to use, helping me find broken formulas. ### 25. The Gold Standard for Professional Productivity and Cloud Collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Saddam H. | Founder And Dev, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Microsoft 365?** The seamless integration between Word, Excel, and Teams is excellent. I specifically like how real-time cloud syncing through OneDrive ensures my technical documentation is always updated and accessible across all my devices without version conflicts. **What do you dislike about Microsoft 365?** The desktop applications can be quite resource-intensive, occasionally leading to slow load times or lag when working with very large datasets or complex spreadsheets. **What problems is Microsoft 365 solving and how is that benefiting you?** It solves the major problem of document versioning and file fragmentation. Instead of having multiple versions of a project file, everything is centralized in the cloud. This benefits me by ensuring that I always have the most recent technical specs and documents ready for clients, regardless of where I am working from. ### 26. All-in-One Productivity Platform for the Modern Workplace **Rating:** 5.0/5.0 stars **Reviewed by:** LOKESH G. | Engineer.SGB TCS-FS CORE BANKING,Production, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** June 29, 2025 **What do you like best about Microsoft 365?** One of the best things about Microsoft 365 is how smoothly it syncs across all my devices. I can start working on a document on my laptop, make quick edits on my phone, and then present it through Teams—without ever leaving the ecosystem. The regular updates and built-in security features give me peace of mind, especially when dealing with sensitive files. I also love how the AI tools in Word and Excel help me work faster and smarter it really boosts productivity **What do you dislike about Microsoft 365?** Sometimes it feels a bit heavy on system resources, especially on older machines. The pricing can be a bit high for individual users, and occasional syncing issues between OneDrive and desktop files can be frustrating. Also, with so many features, the learning curve can be steep for new users. **What problems is Microsoft 365 solving and how is that benefiting you?** I love how Microsoft 365 keeps everything in one place. I don’t have to switch between a bunch of apps to get work done I can write, meet, and share with my team all in the same setup. And since it’s all saved online, I can just log in from anywhere and pick up right where I left off. Super handy for remote work! ### 27. Seamless Microsoft 365 Integration for Easy Collaboration and Anywhere Access **Rating:** 4.0/5.0 stars **Reviewed by:** Fida F. | Quality controller, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Microsoft 365?** The best part of Microsoft 365 is that all applications like MS Word, Excel, Outlook, and Teams integrate well with one another, which makes it really easy to collaborate and share documents. The cloud storage facility provided by OneDrive is also a big advantage, allowing you to access your files from anywhere. **What do you dislike about Microsoft 365?** One thing that I don’t like about Microsoft 365 is that it can be expensive to purchase a subscription, especially when you are an individual user. Sometimes, it also requires a stable internet connection to run the applications smoothly. **What problems is Microsoft 365 solving and how is that benefiting you?** helps solve the problem of managing files, emails, and teams in different places by keeping everything on one platform. It helps me because it makes it easy for me to create documents, share files with my team, and access my work from anywhere. ### 28. Superior to any other office suite out there but still not as good as the desktop version **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel A. | Construction Project Manager, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Microsoft 365?** What I like best about Microsoft 365 is that in it's totality it's based in the cloud so your ability to access it from any computer, smartphone or any other device is convenient. **What do you dislike about Microsoft 365?** The one thing that I dislike about it is that there is a little bit of a learning curve. The software on Microsoft 365 is not the same as the desktop version as it is a slimmed down version. **What problems is Microsoft 365 solving and how is that benefiting you?** The main problem it has solved for me is it's accessibility from any computer so anytime you sign in on a roaming account you have access to your documents as well as your storage and you don't have to have it saved on that individual computer but in the cloud making it accessible on other computers and other devices. It saves the issues of not having your external hard drive or your laptop or USB stick or any other device that you're using to store your files, as well as the ability to edit, share, and revise, and once of the most important aspects, collaborate with your team. ### 29. Microsoft 365: Fast, Reliable, and Easy for Daily Workflows **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Microsoft 365?** Microsoft 365 is a great suite of products, 365 is easy to use and i use it on a daily basis for most of my tasks. Its always up to tackle small or larger jobs without an issue, never notice it slowing down even when multiple things are open at once which is great for my work flow. The support is great and always happy to help if i run into a problem, which is not very often. **What do you dislike about Microsoft 365?** I wish you could pin your favourite 365 products on the homepage. and wish publisher could be compatible with word and power point. **What problems is Microsoft 365 solving and how is that benefiting you?** It solves the big issue of working with other team members if i have a word document but they want it as a pdf or powerpoint i can easily save it out as many different things. We also use it a lot for reviewing work and making notes all within one document which saves a lot of time as many team members can all comment on the same document and a simple click and change to add that change to the document. Honestly can't live without 365 in my daily work life. ### 30. Microsoft 365 is the perfect tool for any organisation. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Performing Arts | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Microsoft 365?** It's easy to use and user friendly. So easy to implement to our organisation and integrate. It seldom presents issues or problems for us and always performs incredibly well. The pricing is reasonable and reflective of the quality of the service you get. No huge prices for small quality products. Microsoft support team is fast, responsive and often addresses any issues really fast, although there is rarely any issues to address. Co-Pilot is a little bit limited compared to other AI models and engines however, it fits the purpose and is incredibly helpful. **What do you dislike about Microsoft 365?** It would be great if Microsoft could open and convert documents with different file extensions (for example Apple pages is coded with the .pages file extension). Or at least an automatic conversion tool. I also think Microsoft TEAM's needs some looking at as it is clunky and slow at times and at others down-right unusable. I believe this is an issue with the application itself and not my usage of it as I have a top of the line computer. **What problems is Microsoft 365 solving and how is that benefiting you?** The 'my templates' functionality on the Outlook application stopped working in December and the fix is ongoing but they do keep me up to date. ### 31. User-Friendly, Versatile, and Essential for Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Violeta C. | Intérprete, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Microsoft 365?** I really like how Microsoft 365 allows multiple users to access and work together on the same pages. It's easy to synchronize, which makes collaboration smooth. I appreciate being able to work from home or from my laptop with ease, and find Microsoft 365 very user-friendly. It's also easy to learn how to master it. Using Microsoft 365 with Slack makes sharing files with the team straightforward, and they can be easily modified. This real-time access and modification are very beneficial to keep everyone up to date. It's a really great software that I've been using for quite some time and have no intentions of changing. I also use it at home, both for personal tasks like managing household budgets and for family meetings. Setting it up was actually very easy, and it's something you can get hands-on with right away. **What do you dislike about Microsoft 365?** Constant updates and subscription cost. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 helps integrate business processes with programs like Excel and facilitates team collaboration. It is easy to share and modify files in real-time via Slack, keeping everyone up to date. ### 32. All-in-One Microsoft 365 Hub That Keeps Work Flowing Smoothly **Rating:** 4.5/5.0 stars **Reviewed by:** Sree K. | Software Engineer II in Test, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2026 **What do you like best about Microsoft 365?** What I like most is how Microsoft 365 brings my day-to-day work into one place, so I’m not juggling apps all day. Outlook handles email and calendar, Teams covers chat and meetings, OneDrive and SharePoint keep files organized, and Word, Excel, and PowerPoint take care of documents—all connected under the same sign-in. I can open a file in OneDrive, co-edit it with a teammate while we’re chatting in Teams, and then send a quick calendar invite without having to constantly context-switch. Overall it feels smoother than it used to; performance is better than a few years back, and small touches like presence and commenting across apps make collaboration feel natural instead of forced. Getting set up on new machines is straightforward for me. I sign in, policies apply, and my mail, files, and apps sync down. I’m not spending a whole morning tweaking settings; most of the time it works out of the box. File sharing is cleaner too: I send links within the org, permissions carry over, and we avoid the old problem of five different versions floating around. When I move between devices—desktop to web to mobile—the experience stays consistent enough that I don’t lose my place. That ease of implementation is real, and it saves me time every quarter when we refresh laptops. Feature-wise, it’s packed but still usable. Co-authoring in Word and Excel is a big win, comments and track changes feel less messy, and version history has saved me more than once when someone edits the wrong thing. Teams meetings with screen sharing and captions are solid, Outlook rules and delay send help keep client mail tidy, and Power Automate lets me set up quick flows to cut manual steps, like filing attachments or pinging a channel when a doc changes. Search across mail and files has improved—still not perfect, but good enough that I can find an old deck or thread quickly. The real value is the integration across apps: it keeps me moving without glue code or a dozen extensions. I’m in Microsoft 365 basically every workday, and it feels like far less friction than trying to stitch together a bunch of separate tools. **What do you dislike about Microsoft 365?** I don’t have many dislikes, but I do want to call out the occasional sign-in loop or sync hiccup. Every so often, OneDrive gets stuck and a file will show as syncing forever until I quit the app and restart it, and then it clears. I’ve also had rare moments where licensing checks keep nagging even though I’m already signed in; again, a restart usually fixes it. Updates can sometimes shuffle a button or menu around, which steals a few minutes while I relearn where a setting moved. None of this is a deal breaker for me—just small bumps that tend to show up at the wrong time, make me sigh, and then I keep going. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 solves the scattered-workflow problem for me. Instead of bouncing between different vendors and trying to make them talk to each other, I can keep communication, files, and documents under one roof. That reduces context switching and helps prevent mistakes, because the calendar, chat, and file permissions all line up with our org policies. It also fixes the handoff mess: if I start a doc, a teammate can pick it up using the same link, comments stay with the file, and our conversation remains in the channel where the work actually lives, so decisions are visible and easy to follow. It also takes a lot of the compliance and security headache off my plate. Company policies apply across apps, sharing links respect groups and roles, and I don’t have to worry that a random public link slipped out. Version history and audit trails help when I need to show who changed what and when. In practice, that means faster reviews, fewer “oops” moments with attachments, and less time spent chasing the right copy of a file. Day to day, the benefit is straightforward: I stay organized, I move faster, and working with clients and my team feels calmer because the suite keeps the pieces together without me having to wrestle it. ### 33. A Comprehensive and Collaborative Productivity Platform **Rating:** 5.0/5.0 stars **Reviewed by:** abdeslam a. | quality manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Microsoft 365?** What I like best about Microsoft 365 is how it brings together productivity, collaboration, and security in one integrated ecosystem. The seamless integration between tools like Outlook, Teams, SharePoint, and OneDrive makes daily work more efficient, while the cloud-based approach ensures accessibility from anywhere and strong data protection. **What do you dislike about Microsoft 365?** Sometimes complex, but powerful once fully mastered **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 solves problems related to collaboration silos, information accessibility, and document control. It centralizes communication, files, and workflows, allowing teams to work together in real time from anywhere. This benefits me by improving efficiency, ensuring version control, and supporting consistency and compliance in daily work. ### 34. Review **Rating:** 4.5/5.0 stars **Reviewed by:** Erick G. | Experienced Tester, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 ### 35. Great Microsoft Suite Integration, but Online Tools and Excel Formulas Can Lag **Rating:** 3.5/5.0 stars **Reviewed by:** Heidi B. | Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Microsoft 365?** The multidue of programs connected in the Microsoft suite and how they easily integrate. The online availability works excellent, and the possibility to work in the same documents with other colleagues **What do you dislike about Microsoft 365?** Sometimes the program tries too hard to be smart, for example suggesting AI support when it is not necessary. Sometimes working in the online version reduces the availability of tools, and the excel formulas are slow (e.g. opening docs directly from sharepoint, so I need to open i the app). **What problems is Microsoft 365 solving and how is that benefiting you?** Working from different laptops (home and office), working with colleagues globally in the same documents, working with different programs from Microsoft ### 36. Effortless Integration, Needs Modern UI **Rating:** 4.0/5.0 stars **Reviewed by:** jessica w. | International Commercial Coordinator - Export Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Microsoft 365?** I find Microsoft 365 really easy to switch between tasks and seamlessly share information. I like being able to share OneNote, Excel, or Word files via email directly from the application, which saves time. Taking notes in OneNote during a Teams call and then being able to share the meeting notes easily via email with all participants is very convenient. Also, the initial setup of Microsoft 365 was very easy. **What do you dislike about Microsoft 365?** I feel like the UI/UX of Excel hasn't been updated since 1996. Also, I tried the CRM but the interface was abysmal. It was so bad that I would never use it or recommend it. It was utterly useless. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 makes it easy to switch between tasks and seamlessly share information. It saves time by allowing me to share OneNote, Excel, or Word files directly via email, like when sharing meeting notes from OneNote during a Teams call. ### 37. Seamless Microsoft App Integration Across Devices **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica J. | Caller, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2026 **What do you like best about Microsoft 365?** Apps like Outlook, Teams, Word, Excel, and OneDrive are designed to integrate seamlessly. You can start a document on your desktop, edit it on your phone, and share it instantly all without ever worrying about version issues. **What do you dislike about Microsoft 365?** Microsoft updates its apps often, which is great for features but sometimes the interface changes without warning. Buttons move, layouts shift, and it can slow you down while you re‑learn where things are. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 helps streamline my work by bringing communication, collaboration, and file management into one connected platform. Instead of juggling multiple tools, everything I need is integrated email, file storage, document editing, and team communication are all in one place. This reduces time spent switching between apps and makes daily tasks more efficient. ### 38. Comprehensive Collaboration Suite That Brings Teams Together **Rating:** 5.0/5.0 stars **Reviewed by:** Net S. | Director, Financial Operations, Enterprise (> 1000 emp.) **Reviewed Date:** May 02, 2026 **What do you like best about Microsoft 365?** It’s a comprehensive suite of apps that promotes collaboration and work sharing. It makes it easier to bring a team together so everyone can work on the same document or process. **What do you dislike about Microsoft 365?** The new Outlook has a nice new GUI, but it has lost some functionality that used to be on the main toolbar and is now hidden away. Luckily, CoPilot is there to provide assistance! **What problems is Microsoft 365 solving and how is that benefiting you?** It promotes collaboration and makes it easier to work together as a team from anywhere, at the same time. It also helps with team organization, project tracking, and team communication. ### 39. Streamlines File Sharing with Ease **Rating:** 4.0/5.0 stars **Reviewed by:** Abe G. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Microsoft 365?** I find Microsoft 365 great for our office as we use it for pretty much everything. I really like OneDrive because it’s probably the most important feature for us. We store all our files centrally, and it’s distributed throughout the office, so everyone can see the files and any changes. It’s amazing that it all gets saved into the cloud, making it accessible to anyone in the office. I really appreciate being able to share files of any size via the cloud, which is very convenient. Outlook doesn’t allow sharing anything over 20 megabytes, so being able to share large files easily with Microsoft 365 is fantastic. It’s particularly useful when I need to send large emails, like dashcam videos, because they can be shared easily using OneDrive. The initial setup was also very easy; you just make usernames, and they can create and change their own passwords. Once they have a username, they can log in to anything they need, like email or cloud storage. **What do you dislike about Microsoft 365?** Maybe lower the cost. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 gives us a central place to store and distribute files so everyone can access them. I can share any file size via the cloud regardless of its size, which is very convenient for big files like dashcam videos. ### 40. Seamless MS 365 Integration and CoPilot Boost Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Microsoft 365?** What I like the most about MS 365 is how seamlessly everything works together. The integration between apps like Word, Excel, SharePoint, and OneDrive makes collaboration and file management very smooth. I also really value CoPilot, which helps speed up tasks like writing, summarising, and analysing data. Overall, it makes my daily workflow more efficient and organised. **What do you dislike about Microsoft 365?** What I dislike about MS 365 is that some features can feel overly complex or unintuitive, especially for new users. Navigation across different tools isn’t always consistent, and it can take time to learn where everything is. Additionally, performance can occasionally be slow, particularly when working with large files or syncing through OneDrive and SharePoint. Copilot is helpful, but it is not always perfectly accurate and sometimes requires manual corrections. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 helps solve several key challenges in my daily work. It centralises document creation, storage, and sharing, easing collaboration with colleagues in real time through SharePoint and OneDrive. It also reduces time spent on repetitive tasks and content creation thanks to Copilot, which helps with drafting, summarising, and analysing information. Overall, it improves productivity, keeps work organised, and streamlines communication across the team. ### 41. Seamless OneDrive and SharePoint Integration for Effortless Sharing **Rating:** 5.0/5.0 stars **Reviewed by:** Jay G. | Safety Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Microsoft 365?** I really like how well the applications integrate with each other, and how smoothly I can share everything when using OneDrive and SharePoint. Install on devices is simple and quick, I was using the product within minutes of install. **What do you dislike about Microsoft 365?** Happen to have both a personal account and business account, and when not on the work domain, I often run into issues signing into accounts, however I suspect this more to do with site policies. **What problems is Microsoft 365 solving and how is that benefiting you?** By using Excel, we’ve been able to create multiple scenarios for our customers, so they can clearly see the different options and products we can provide. It also helps us show how each product can lead to different outcomes and come with different levels of support. ### 42. Seamless Collaboration and Productivity with Microsoft 365 **Rating:** 4.5/5.0 stars **Reviewed by:** Ramavatar Y. | AI Trainer Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Microsoft 365?** What I like most about Microsoft 365 is how everything works together smoothly. Word, Excel, PowerPoint, and Outlook are very reliable and easy to use for both personal and office work. Cloud storage with OneDrive makes it simple to access files from anywhere, and real-time collaboration helps a lot when working with teams. It saves time and improves productivity. **What do you dislike about Microsoft 365?** The main downside is the subscription cost, which can feel expensive for individual users. Sometimes updates change the interface slightly, which takes time to adjust. Also, Microsoft 365 works best with a stable internet connection, and some advanced features are not very beginner-friendly without proper guidance. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 helps me manage documents, data, and communication in one place. It solves the problem of file version confusion through cloud syncing and collaboration. It also improves efficiency by allowing easy sharing, editing, and access across devices, which helps me stay organized and productive at work. ### 43. Seamless Integration Makes Work Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda H. | Music Teacher, Higher Education, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Microsoft 365?** I like how Microsoft 365 is tied together with all of the programs. Because it is a tied-together system, it makes it extremely easy to operate the different programs like Word, PowerPoint, and Excel. I love that everything is saved, easy for me to utilize, and it is easy to find. It has an extremely seamless integration. I am able to complete tasks for personal use, as well as for work. The majority of the time, I am using Microsoft 365 to complete work tasks. I primarily am grading student assignments, which are turned in on an online system. The online system is clunky, so Microsoft 365 makes it easier to transfer the assignments over and grade them without the distraction of all of the task bars and other elements incorporated into the online system we use. My employee does not pay for any additional resources or aid for completing tasks, so 365 comes out of our pocket. I love that I am able to share an account with my husband, as he finds utilizing it beneficial, as well. I love how the account does not require me to use one app alone. I am able to log into each individual app. This helps me keep things separated, which is better for how I think and process things. As previously stated, implementing Microsoft 365 is extremely easy--literally the click of a button. I utilize it approximately 5 days a week. As far as customer support goes, we have had no issues, thus far, that would require the need for customer support. However, it is extremely easy to find the information for customer support, should the need arise. **What do you dislike about Microsoft 365?** If there was one thing that I would say is a disadvantage to Microsoft 365 it would be the cost. Otherwise, I enjoy everything about this software and have no complaints thus far. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 makes it easy and beneficial for me to complete work tasks. I am able to transfer students' typed assignments over from an online platform they utilize. Once I have copied and pasted their work over, I am then able to go through the process of marking up and leaving feedback, prior to copying and pasting it back into the online system to officially grade them. This method, though it may sound clunky, is actually extremely easy for me to operate my daily tasks. It integrates well with other software such as Grammarly, which is what I utilize to make spelling, grammar, and sentence structure errors. ### 44. Convenient, Affordable, and User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Vicente A. | Legislative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2026 **What do you like best about Microsoft 365?** I really appreciate the affordability of Microsoft 365 because it's a big help to me living in the Philippines, where cost is a big concern for both personal and company finances. Microsoft 365 offers a ton of products and services for what I actually pay, which feels very economical. Another great feature I like is its ease of use. You don't need very advanced tech skills to use it as long as you have a basic understanding of the technology, it's accessible for both work and personal life. This convenience is fantastic when I'm on the go, like when working in a cafe where I can create and back up documents, and easily share them with colleagues. Plus, the tools like Word, Excel, and PowerPoint make it easy to convey ideas to clients, no matter their background. **What do you dislike about Microsoft 365?** I liked the interface of Microsoft 365 before. There's something about it that people were familiar with, being a legacy brand. The recent upgrades, despite their aim to provide more convenience across age groups, introduce limitations and create a gap in familiarity with the interface or system, affecting the established identity of the brand. **What problems is Microsoft 365 solving and how is that benefiting you?** I find Microsoft 365 helps me communicate ideas effectively with clients and work seamlessly on the go. It's affordable and offers ease of use, allowing us to achieve tasks before deadlines without needing significant investments. ### 45. All-in-One Platform for Efficient Work Management **Rating:** 4.5/5.0 stars **Reviewed by:** Niha N. | Designer, Marketing and Advertising Expert, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Microsoft 365?** I use Microsoft Excel, Word, and PowerPoint most, and they help me in management and generating my required files. I like having everything I need in one place with Microsoft 365. It helps me manage my work to-do list and handle business mathematics, which boosts my efficiency and effectiveness. The initial setup was quite easy and just took me minutes. I also find Excel to be the best for my work as it offers more options than Google Sheets. **What do you dislike about Microsoft 365?** AI integration can be improved to automate processes and save time. I find the plugins less relatable and limited, especially in web browsers, which affects customer experience. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 helps me manage my work to-do list and business mathematics, allowing me to calculate analytics stats efficiently and effectively. ### 46. Microsoft 365: Versatile and Accessible, But Outlook Needs Tweaks **Rating:** 4.5/5.0 stars **Reviewed by:** Vinay J. | Commodity Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Microsoft 365?** I use Microsoft 365 mainly to send emails and prepare Excel sheets and PowerPoint presentations. I find it helpful that I can access my emails and work on data through my mobile phone. I particularly like using Outlook because it makes writing emails easy and is good for business communications. Excel is invaluable to me as I maintain all business data in it, which is useful for business analysis. **What do you dislike about Microsoft 365?** Sometimes in Outlook, regular emails are flagged as junk and moved to junk and vice versa. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 helps me write emails, manage data in Excel for business analysis, and create presentations. It's accessible through mobile, which is convenient. ### 47. Empowers Teams with Robust Features and Seamless Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Shiv K. | DevOps Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2026 **What do you like best about Microsoft 365?** microsoft 365 is centralized platform for manage user and email with multiple domain support and can integared with active directory for user syncing and with advance feature like device onboarding and compliance managemen with intune including MAM and MDM. with Conditional Access policies and Role-Based Access Control **What do you dislike about Microsoft 365?** 365 tightly integrated to Microsoft Intra so i can not use any other IDP in 365 for SSO and cost also higher as compare to amazon mail or zoho for small organization. **What problems is Microsoft 365 solving and how is that benefiting you?** By integrating Microsoft 365 with Active Directory, I can centrally manage users, access controls, and policies, which simplifies administration, enhances security, and improves operational efficiency. I configured device compliance policies to ensure that only compliant devices are allowed to onboard. Additionally, I implemented Conditional Access policies for both office-based and remote users, making the login process more secure while maintaining a seamless user experience. ### 48. Teams Brings Files, Chat, and Office Apps Together for Easy Collaboration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2026 **What do you like best about Microsoft 365?** The integration of shared files, communication, and the most commonly used office programs into one platform. I recommend Teams to bring your team together and make it easier to share and work on collaborative files. Work in the browser if you don't mind the pared-down programs, or export to the desktop versions (which will still sync well with the online versions in most cases). **What do you dislike about Microsoft 365?** If you're used to desktop-only programs and file management, there is a learning curve to the online versions and OneDrive. And if your internet connection isn't consistent--to say nothing of occasional Microsoft outages that take out the whole platform--your frustration will increase significantly. I think the Calendar feature needs to be simpler when adding personal events (e.g., I'll be out of the office for a dentist appointment or vacation) rather than scheduling official meetings. **What problems is Microsoft 365 solving and how is that benefiting you?** Having files, programs, and communication working together can streamline processes once work teams get used to the upper-case Teams. Don't forget to secure employee buy-in! ### 49. Microsoft 365: Seamless Collaboration and Cloud Productivity in One Ecosystem **Rating:** 5.0/5.0 stars **Reviewed by:** Ildiko M. | Management Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Microsoft 365?** What I like best about Microsoft 365 is how it brings all the essential productivity tools together in one ecosystem. Apps like Word, Excel, PowerPoint, and Teams work seamlessly together, making it easy to create, share, and collaborate on documents in real time. The cloud integration with OneDrive also means you can access files from anywhere and never worry about losing work. Overall, it improves both productivity and teamwork by keeping everything connected and up to date. **What do you dislike about Microsoft 365?** One thing I dislike about Microsoft 365 is the ability for organisations to track employee activity through tools like Microsoft Teams. Features such as activity status, usage reports, or monitoring when someone is online can sometimes feel intrusive and may make employees feel like they’re being constantly monitored rather than trusted to manage their own work. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 solves problems with collaboration and file access by allowing people to work on documents together in the cloud. This benefits me by making it easier to share files, stay organised, and work from anywhere. ### 50. Seamless Collaboration and Productivity with Microsoft 365 **Rating:** 5.0/5.0 stars **Reviewed by:** Shakti Prasad P. | Support Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 24, 2025 **What do you like best about Microsoft 365?** What I appreciate most about Microsoft 365 is the effortless, real-time integration it offers across all my devices, turning a suite of apps into a cohesive, unified workspace. Whether I’m composing a document in Word, overseeing a complex project in Teams, or analyzing data in Excel, the real-time co-authoring feature with colleagues—alongside the generous 1 TB of OneDrive cloud storage—ensures I never have to worry about version control or being confined to a single location. With the introduction of Copilot AI in 2025, this experience has been enhanced even further. Copilot serves as an "on-demand assistant," capable of summarizing meetings, drafting emails, and automating repetitive tasks, which lets me dedicate more time to creative work instead of administrative duties. **What do you dislike about Microsoft 365?** What I find most frustrating about Microsoft 365 is the persistent sense of "subscription fatigue," combined with a suite that seems to grow more bloated and intrusive over time. Since it operates under a Software-as-a-Service (SaaS) model, you never actually "own" the software, and the endless cycle of required updates can be a mixed blessing. These updates often relocate familiar buttons, alter default fonts—such as the recent switch to Aptos—or automatically install applications you have no use for. In 2025, the forceful integration of Copilot AI and OneDrive has become especially bothersome, as the software regularly pushes you toward using cloud storage or AI features, even when you would rather work locally or keep things straightforward. This increasing bloat can cause noticeable slowdowns, with even powerful PCs experiencing lag or stuttering in programs like Outlook or Excel, making the suite feel more like a cumbersome web portal than a responsive desktop application. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 has resolved my ongoing issues with digital clutter and disjointed workflows by bringing all my essential tools together in a unified environment. Now, my files, meetings, and communications are seamlessly integrated and finally "talk" to each other. This setup benefits me by serving as a single source of truth; I no longer waste time searching for the most recent version of a document or juggling multiple subscriptions. With 1 TB of OneDrive storage, everything stays synced and accessible, whether I’m working from my laptop at home or using my phone while out and about. Looking ahead to 2025, what truly stands out is how much mental energy I save—Copilot AI takes care of drafting emails and summarizing meetings I’ve missed, while enterprise-grade security ensures my personal data remains protected. This allows me to concentrate on achieving real results instead of spending time managing my software. ## Microsoft 365 Discussions - [How can I increase the speed of operation of Power Point ?](https://www.g2.com/discussions/how-can-i-increase-the-speed-of-operation-of-power-point) - 1 comment, 2 upvotes - [can i update a laterversion](https://www.g2.com/discussions/13274-can-i-update-a-laterversion) - 2 comments, 2 upvotes - [EML to PDF converter software](https://www.g2.com/discussions/eml-to-pdf-converter-software) - 1 comment, 1 upvote - [NGO Microsoft 365 integration](https://www.g2.com/discussions/ngo-microsoft-365-integration) - 1 comment, 1 upvote - [Can Microsoft 365](https://www.g2.com/discussions/can-microsoft-365) - 1 comment, 1 upvote - [View Microsoft 365 pricing details and edition comparison](https://www.g2.com/products/microsoft365/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+16%3A31%3A24+-0500&secure%5Bsession_id%5D=9c3f6894-53d8-4ca3-b1d7-fbc22a6d13d7&secure%5Btoken%5D=ffdefa01c843b7b6db2dba4540d93f440ad71910514ed9fe0373dc1e4e7f8922&format=llm_user) ## Microsoft 365 Integrations - 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Basic applications - Suite access - Templates **Collaboration Tools** - Screen Sharing - Presentations - Whiteboarding - Live Chat - Hand Raising **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Calendar View** - Multi-Calendar View - Customizable Viewing **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications **Design** - Graphics - Templates - Themes **Sorting & Filtering** - Attachment Search - Tags - AI Sorting - Predefined Rules **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Business Instant Messaging ** - Audio Conferencing - Video Conferencing **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing **Platform Content** - Charts - Template Library - Template Creator - File Sharing **Coordination Tools** - Calendar - Contacts - Task Management **Insights** - Charts and Graphs - Tables **Collaboration** - Cloud collaboration - Annotations - Simultaneously editing **Meeting Coordination** - Scheduling - Recording - Participant Permissions - One-Click Join **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Shared Calendar** - Calendar Collaboration - Multiple Calendar Management **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Collaboration** - Multi-User Collaboration - Real-Time Communication **Integrations** - Microsoft Outlook Integration - Gmail Integration - Apple Calendar Integration **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Business Instant Messaging** - Mobile Application - Web Application - Integrations **Application Tools** - Password Protection - Recording - In-Browser Application **Platform Additional Functionality** - Messaging - Mobility - Cloud **Software Options** - Desktop Application - Mobile Application **Editing** - Templates - Collaborative Editing - Filtering **Management** - Web Interface - File Type Support - Auto save **Software Type** - Mobile - Browser Application - Desktop Application **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Accessibility** - Screen Reader Compatibility - Keyboard Shortcuts **Personalization** - Branding - Links **File Types** - Export - Import - Web Publishing **Time Management** - Unified Inbox - Email Automation - Snooze **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Functionality** - Addons - Multi Device Functionality - Importing and Exporting - Autosave **Integration** - Sync Multiple Calendars - Import Events - Software Integrations **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance - Video Conferencing - Communication **Edit & Revise** - Revision History - Suggestion Mode - Document Editor **Generative AI** - AI Text Generation - AI Text-to-Speech - AI Text Summarization **Generative AI** - AI Text Generation - AI Image-to-Text - AI Text-to-Video - AI Text Summarization - AI Text-to-Music - AI Text-to-Speech - AI Text-to-Image **Generative AI - Business Instant Messaging** - Text Summarization **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Office Suites** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - Screen Sharing** - Decision Making **Email Client - Agentic AI** - Autonomous Task Execution - Cross-system Integration **Notifications** - Customized Calendar Notifications - Location-Based Alerts **Integrate & Embed** - Calendar - Website - Applications **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **AI - Business Instant Messaging** - AI Powered Search - Smart Notifications - AI Powered Language Translation - Content Generation **Agentic AI - Email Management** - Autonomous Task Execution - Cross-system Integration **Operating System** - PC Operating System - Mac Operating System - Linux Operating System **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Agentic AI - Business Instant Messaging** - Cross-system Integration - Natural Language Interaction **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Agentic AI - Calendar** - Cross-system Integration **Agentic AI - Document Creation** - Proactive Assistance ## Top Microsoft 365 Alternatives - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,387 reviews) - [ONLYOFFICE Workspace](https://www.g2.com/products/onlyoffice-workspace/reviews) - 4.4/5.0 (63 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,378 reviews)