---
title: MHC Software Reviews
meta_title: 'MHC Software Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 184 reviews by the users' company size, role or industry
  to find out how MHC Software works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 184
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: Accounting & Finance
  url: https://www.g2.com/categories/accounting-finance
---

# MHC Software Reviews
**Vendor:** MHC Software  
**Category:** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 184
## About MHC Software
MHC is a global provider of AI-powered SaaS solutions for document and payment automation, purpose-built for highly regulated industries. Our platform helps organizations improve efficiency, ensure compliance, and modernize customer communications at scale. MHC customers generate over 10 billion documents and process billions in AP payments annually using our solutions.



## MHC Software Pros & Cons
**What users like:**

- Users find MHC Software&#39;s NorthStar to be **intuitive and user-friendly** , ensuring a smooth adoption process across teams. (34 reviews)
- Users appreciate the **ease of document access** and maintenance provided by MHC Software, enhancing productivity significantly. (21 reviews)
- Users appreciate the **extremely helpful customer support** of MHC Software, enhancing their experience with knowledgeable assistance. (19 reviews)
- Users highlight the **exceptional efficiency** of MHC Software, streamlining payroll and document processing across systems. (18 reviews)
- Users find MHC Software&#39;s **easy setup** process efficient and user-friendly, ensuring smooth adoption and seamless integration. (15 reviews)
- Users value MHC Software&#39;s **automation features** for streamlining document processes and greatly reducing manual workload. (13 reviews)
- Time-saving (12 reviews)
- Integrations (11 reviews)
- User Interface (11 reviews)
- Users appreciate the **responsive and helpful customer service** from MHC Software, enhancing their overall experience. (10 reviews)

**What users dislike:**

- Users find the **complexity of setup and licensing** frustrating, leading to time-consuming delays in daily operations. (10 reviews)
- Users find the **learning curve steep** due to complex integrations and insufficient customization options for reporting. (9 reviews)
- Users find the **complex setup** of MHC Software challenging, often requiring support for configuration and licensing changes. (8 reviews)
- Users find the **difficult setup** of MHC Software time-consuming, hindering workflow efficiency and complicating daily operations. (7 reviews)
- Users face **inefficient workflow management** due to time-consuming setups and a cumbersome interface, hindering overall productivity. (7 reviews)
- Users experience **slow performance** with MHC Software, particularly when handling large data volumes or complex workflows. (7 reviews)
- Complex Workflows (6 reviews)
- Limited Features (6 reviews)
- Users experience significant **performance issues** with MHC Software, causing delays in reporting and workflow efficiency. (6 reviews)
- Adjustment Difficulties (5 reviews)

## MHC Software Reviews
  ### 1. Mass Pay and Vendor Onboarding Make Global Payments Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Keith A. | Chief Operating Officer, Enterprise (> 1000 emp.)

**Reviewed Date:** February 25, 2026

**What do you like best about MHC Software?**

I liked the fact that the mass pay feature made it possible for me to send payments to hundreds of different vendors in multiple currencies across the globe as opposed to having to log-in to each individual bank portal or type ACH information for each vendor individually. I am now finally able to catch-up on the paperwork and while I was doing it, I was also impressed with how well the vendor on-boarding worked. The vendors were able to input their own banking information and tax documentation so that we did not have to chase them for those items or verify TIN numbers ourselves.

**What do you dislike about MHC Software?**

The NetSuite Sync has some reliability issues; If a purchase order is changed after an invoice has been matched to it, you may get posting errors that require manual clean-up and it is frustrating because the whole idea of using this system is to avoid manual data entry. Also, if you are creating a payment batch and something interrupts it in the middle, the entire batch will be deleted and you'll have to recreate it again from scratch, there is no "save-draft" option, which should not be an issue.

**What problems is MHC Software solving and how is that benefiting you?**

The main problem is that the process of paying many vendors around the world was previously a person spending all day doing data entry, trying to get tax forms from the vendors, manually wiring money to the vendors through the bank portals etc and hoping that everything got processed correctly. MHC Software automates the entire process from vendor onboarding to tax compliance to approval to creating a batch of payments to syncing with the ERP systems, thus allowing a much smaller AP team to manage the same volume of payments with a fraction of the manual labor involved. This is what the software does and, for the most part, it does it well.

  ### 2. We finally feel confident that employee hours are always accurate

**Rating:** 4.0/5.0 stars

**Reviewed by:** Clarice B. | Manager, HR Operations, Public Relations and Communications, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2026

**What do you like best about MHC Software?**

I like MHC Software since it enhances uniformity in the operations and saves the HR administrative workload. Automating payroll, assignment of shifts, and compliance are also time saving to the team. Combining it with time clocks and accounting systems will provide the right records. Its daily use ensures schedules are maintained, eliminates payroll errors, and provides employees with the assurance that operations are done properly.

**What do you dislike about MHC Software?**

The only thing I do not like is that reporting and customization options are not as flexible as we desire in terms of analysing department wide trends. It required additional effort to integrate it with time tracking systems and payroll systems. Daily reliance implies that every day you will have to manually fix some issues in syncing or leave approvals. Advanced shift planning features might be less complicated to facilitate the process of scheduling.

**What problems is MHC Software solving and how is that benefiting you?**

The primary deficiencies addressed by MHC Software are scheduling and HR management. The automated payroll, shift and leave request keep the processes within check. The collaboration between HR and managers is enhanced, administrative workload is minimized, and the hours and benefits of the employees are correct by their daily use. Coworkers have a stronger sense of security that the payrolls and schedules are managed in a reliable way.

  ### 3. Efficient for Compliance, Needs UI Upgrade

**Rating:** 3.5/5.0 stars

**Reviewed by:** Maurice H. | HR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2025

**What do you like best about MHC Software?**

I appreciate the integrated capabilities of MHC Software, especially how it manages electronic documents and facilitates a seamless transition to a paperless environment for all employees. I find the automated filing widget particularly useful for compliance, as it reduces the risk of non-compliance regarding payroll tax fields and helps prevent errors and legal issues. The platform efficiently handles the complexity of payroll document processing, which is vital for our operations. Additionally, I value the regular updates that keep the software ready and the significant cost savings on printing. The robust integration with our existing SAP systems is another major advantage, ensuring all payroll and pre-data can be managed efficiently.

**What do you dislike about MHC Software?**

I dislike the old-fashioned user interface, which seems outdated and fails to keep up with modern design standards. The mobile experience is lacking, making it difficult to navigate or perform tasks smoothly on the go.

**What problems is MHC Software solving and how is that benefiting you?**

MHC Software solves compliance issues by managing electronic document distribution and payroll tax compliance, reducing risks of errors and legal issues, and cutting printing costs through automation.

  ### 4. Automated Invoicing and Flexible Approval Workflows That Truly Cut Workload

**Rating:** 5.0/5.0 stars

**Reviewed by:** Imad K. | Payment Operations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2026

**What do you like best about MHC Software?**

I love being able to adjust approval workflows, as it significantly reduces manual work for our teams. It has noticeably lowered our overall workload, and I really appreciate how the entire invoicing process is automated. The system also makes managing payments much easier and more straightforward.

**What do you dislike about MHC Software?**

The table reports are excellent, and vendor payments feel secure. Personally, I haven’t had any negative experiences. So far, I don’t see any downsides to using MHC Software; at this point, there’s really nothing I don’t like.

**What problems is MHC Software solving and how is that benefiting you?**

This tool helps us manage transactions efficiently and has noticeably improved our processing efficiency. It has greatly enhanced our team’s workflow and made it easier to streamline monthly payments. It also allows me to handle large volumes of payments without issues.

  ### 5. Efficient Invoice Auditing and Report Pulling

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rian H. | Revenue Assurance Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about MHC Software?**

The efficiency the software provides to audit invoices and pull reports.

**What do you dislike about MHC Software?**

I feel it can be a bit outdated in what we need it to do.

**What problems is MHC Software solving and how is that benefiting you?**

MHC is automating invoices for us, auto-batching invoices with no changes month over month saves us a lot of time to be able to work on other things.

  ### 6. A solid boost to our process efficiency

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sandra D. | Document workflow coordinator, Hospital & Health Care, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2025

**What do you like best about MHC Software?**

The thing I like most about MHC is that it can be used in conjunction with tools that we use comfortably, primarily our ERP and document systems. I work there quite frequently, and it is indeed a blessing to have an arrangement that does not obstruct. Document routing saves me loads of manual work due to the number of features. After we hooked it to our finance stack, the process became easier and made work a lot easier on an everyday basis.

**What do you dislike about MHC Software?**

MHC Software's biggest weakness is the fact that some of the setup procedures are more time-consuming than I would prefer, particularly when modifying more recent workflows. As we work in that system frequently, such slowdowns can slack down the processes that are expected to be faster. Some of the features are to some extent hard and it restricts our ability to deal with exceptions. The weaknesses at times compel me to engage in additional work beyond the system which interrupts our daily operations.

**What problems is MHC Software solving and how is that benefiting you?**

MHC has assisted us in getting most of the messy document routing that would sometimes take my mornings. Having fed it in our finance tools, the approvals and files flow become much more predictable. I spend much of my time in it and it saves a lot of going back and forth that we had to go through earlier. It has made our team operate quicker and ensured that nothing gets piling up, thus making the business run smoothly in general.

  ### 7. Streamlined Data Management, Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel N.

**Reviewed Date:** November 16, 2025

**What do you like best about MHC Software?**

I love MHC Software for its user-friendly interface, which makes it easy to navigate even for people who are not very tech-savvy. This simplicity in navigation significantly enhances the efficiency with which I can manage tasks. Additionally, the customer support provided by MHC Software is exceptional. They are always very helpful whenever I require assistance, ensuring that any issues I encounter are resolved promptly. This reliable support adds to my overall positive experience with the software.

**What do you dislike about MHC Software?**

One aspect of MHC Software that I found challenging is its speed when dealing with large amounts of data. It sometimes takes a while to lower peak reports, which can be frustrating. Additionally, the mobile app has some limitations, which impacts my ability to manage tasks efficiently on the go.

**What problems is MHC Software solving and how is that benefiting you?**

I use MHC Software to organize payroll and performance reviews, avoiding mistakes and saving time. It is user-friendly and simplifies data management by centralizing tasks, which enhances efficiency.

  ### 8. Faster approvals every day

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aiden H. | Customer Success Director, Consulting, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2025

**What do you like best about MHC Software?**

I like the way MHC manages the movement of documents. I am in it often and therefore the uniform frequency makes it all predictable. It also integrates well with our ERP, hence no possible stagnation of issues. These features, particularly those regarding routing and automated steps, maintain a reduced workload on my side. Implementation was not as difficult as I thought and it became something I use on daily basis.

**What do you dislike about MHC Software?**

The worst thing about this is that some of the customization features are inadequate in my case. By making regular use of it, I constantly bang on those walls when I would prefer not, and it can slow down simple readjustments. A fine implementation was used, but there are areas where additional layers seem to be required. Those gaps make the entire process slow down and introduce additional steps to my team when I am attempting to make rapid updates when it comes to workflows.

**What problems is MHC Software solving and how is that benefiting you?**

MHC does make the process of document tracking and approval really simple. I attend it on a regular basis and this keeps everything at par on a daily basis. It integrates well with our ERP and the number of features assist in eliminating most of the manual work. It has made life easier to all people since we are not searching files or getting lost of what the other one did. It has relieved me of much stress off my shoulders, particularly on strict deadlines.

  ### 9. Effortlessly Tracks Documents, Clean Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy V.

**Reviewed Date:** November 12, 2025

**What do you like best about MHC Software?**

I find MHC Software's documentation exceptionally useful, as it significantly helps in migrating records and tracking documents in a centralized manner, which streamlines my workflow. I appreciate how MHC Software solves the problem of losing documents or having them scattered in different places by keeping everything in one place, making it easy to find and track what I need. What I like most about MHC Software is its ease of use; it is very user-friendly and doesn't require me to be a technical expert to navigate it. The clean and simple interface further enhances the usability, making my tasks efficient and straightforward. The initial setup was very easy, and I did not encounter any trouble, as MHC Software guided me step by step through the process. Overall, the simplicity and efficiency of the software contribute to a seamless experience.

**What do you dislike about MHC Software?**

The search function in MHC Software could be improved. It sometimes takes longer than expected to find specific documents, even with the filter feature. If the search worked faster, it would significantly enhance the overall user experience.

**What problems is MHC Software solving and how is that benefiting you?**

I find MHC Software centralizes documents, preventing loss and simplifying tracking, aiding migration and easy access to needed files.

  ### 10. MHC made it easier for us to handle our compliance issues and helped streamline our data flow

**Rating:** 4.0/5.0 stars

**Reviewed by:** John F. | Data Integration Architect, Renewables & Environment, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2025

**What do you like best about MHC Software?**

MHC simplify our complicated international payroll processing greatly. The fact that it is now possible to integrate payroll information in one system across multiple countries is a revelation that has made our processing time almost equal to half. The strong audit trail it offers is also a feature that we like as it has made internal compliance checks very easy.

**What do you dislike about MHC Software?**

Sometimes, reporting module may be slightly slow in creating complicated custom reports and patience may be required. We have also discovered that updating employee tax information on very niche situations can be a manual process and therefore takes longer than it ought to take. The merging of certain of our smaller and specialized benefit provider systems has posed minor challenges as well.

**What problems is MHC Software solving and how is that benefiting you?**

The problem that we were grappling with was the amount of administrative work that comes with managing the benefits enrollment and changes in our expanding, distributed workforce. With MHC in place, the enrollment process becomes a lot more comfortable to the employees, and our HR department can devote significantly less time to corrections and the provision of the simplest answers. This has enabled us to pay more attention to strategic HR initiatives.


## MHC Software Discussions
  - [What is MHC Software used for?](https://www.g2.com/discussions/what-is-mhc-software-used-for) - 1 comment
  - [We submitted a ticket last week and have not heard back from your support team.  CSE: ZA1AWk, TKT: 2cs7qF](https://www.g2.com/discussions/27694-we-submitted-a-ticket-last-week-and-have-not-heard-back-from-your-support-team-cse-za1awk-tkt-2cs7qf) - 1 comment

- [View MHC Software pricing details and edition comparison](https://www.g2.com/products/mhc-software/reviews/mhc-software-review-4476891?section=pricing&secure%5Bexpires_at%5D=2026-07-16+13%3A49%3A18+-0500&secure%5Bsession_id%5D=507216d1-e7e3-4fd5-9cd1-71e1dcb43496&secure%5Btoken%5D=fc75ac40a5bf5b8ce8c4984d14aba91a20cf7d5a1778fa1f2b1c30edd7559912&format=llm_user)
## MHC Software Integrations
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## MHC Software Features
**Customization**
- Customization
- HR Integrations

**Planning**
- Processes
- Contracts
- Content
- Requisition

**Invoice Management**
- Capture
- Repository

**Channels**
- Multi-Channel Coverage
- Open Listening
- Physical Media

**Agentic AI - Enterprise Content Management (ECM)**
- Autonomous Task Execution
- Natural Language Interaction
- Decision Making

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**HR Content**
- Content Delivery
- Document Management

**Execution**
- Purchasing
- Invoicing

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance

**Design**
- Communications Strategy Development
- Create Content
- Personalization
- Inbound Identification
- Regulatory Compliance

**Logistics**
- Security
- Employee Portal

**Analytics**
- Due Dates
- Benchmarking
- KPIs

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Management**
- Single Sign-On
- Self-Service

**Integration**
- Accounting
- Payment Integration
- ERP

**Agentic AI -  Procure to Pay**
- Multi-step Planning

**File Management**
- File Type Support
- Metadata
- OCR Scanning
- Versioning
- Collaboration
- Document Assembly
- Form Creation
- Portals and Sites
- Disposition
- Search
- Web Interface
- Mobile Apps

**Workflow**
- Process Automation
- Conditions
- Activities
- Records Management

**Platform**
- Performance and Reliability
- Reporting and Auditing
- System of Record Integration
- APIs

**Risk**
- Analysis
- Identification
- Scoring

**Recovery**
- Recoup
- Reporting

**Audit**
- Filters
- Post Audits
- Overpayments
- Duplicates

**Fraud**
- Vendor Checks
- Data Generation
- Monitoring

**Agentic AI - AP Automation**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

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