G2

Josh F.

Lead Web/UX Designer, Lead Marketing Director

Small-Business (50 or fewer emp.)

Originally submitted 5/25/2021

"Metorik really helped us make more informed decisions and increase our conversion rate."

4/5

What do you like best about Metorik?

The ability to search our data quickly has improved our customer service and marketing. We can find issues faster than we were with the setup we had before. It has streamlined a lot of our processes and we have seen an increase in revenue over the past few months. I would attribute a portion of this to Metorik giving us the ability to get relevant data with ease. Review collected by and hosted on G2.com.

What do you dislike about Metorik?

Integration with our ESP would be ideal so we could put customer data and email data side by side. More integrations would be ideal, the customer service has been very helpful. But if we could integrate with Intercom to pull up customer info in Metorik from within Intercom that would be a big benefit for us. Review collected by and hosted on G2.com.

Recommendations to others considering Metorik:

If you need a solution for aggregating customer data and putting it into meaningful reports right out of the box I would recommend trying Metorik. Their free trial was what really sold us. Review collected by and hosted on G2.com.

What problems is Metorik solving and how is that benefiting you?

We quickly see what promotions are resonating with our users and make on-the-fly adjustments to the website, increasing our conversion rate. We have seen our revenue increase after being able to analyze our data that was always there in a more meaningful way. Review collected by and hosted on G2.com.