G2

Michael L.

Controller

Mid-Market (51-1000 emp.)

3/16/2021

"Fantastic Software with Fast ROI"

5/5

What do you like best about MetaViewer?

Web interface to handle documents in an efficient manner. Very fast and responsive interface allows to users to quickly pick up and become familiar with the system. The latest update enables documents to flow at a much faster (almost real-time) pace between steps, creating a smoother experience for the user. This system has been the best OCR/AP management tool I've come across. It is mostly modifiable as well, which enables our IT team to implement our own changes where needed. Mostly handled in SQL and modular queries, the software is highly adaptable and can connect with virtually any platform via integration points. We aren't bottlenecked into anything with Metaviewer. We have the freedom to use whatever product best suits our business and have the convenience and peace of mind of Metaviewer's adaptability to integrate with whatever our business needs. Review collected by and hosted on G2.com.

What do you dislike about MetaViewer?

The separate profiling client is a disconnect from the web interface. It requires a targeted workstation install and isn't part of the daily process. The client works well, but having to switch back and forth as the administrator can be a nuisance. It would be great if this was integrated into the web in some way. Analytics are fairly primitive. Getting more information to processing time, vendor issues, vendors sending duplicate documents, etc. would be a nice change. We also have a fair amount of useless documents coming through without any good way to handle. It would be nice if these could be filed elsewhere, away from the AP process. Review collected by and hosted on G2.com.

Recommendations to others considering MetaViewer:

Metaviewer is a fantastic tool to convert your AP process to paperless. It can/will happen much faster than you think. Of course, there's some planning that needs to be done and coordinating with vendors in order to have documents in compliance with Metaviewer's specifications. If executed properly (not a tall task), Metaviewer hits the ground running.. and never stops. It's been a pivotal tool for our organization and has enabled us to grow without worrying about the AP activity. Built in 3 way match maintains accounting best practices while minimizing the work required to input and track receipts. I continue to look into competing products, but Metaviewer still holds the crown for this segment. Review collected by and hosted on G2.com.

What problems is MetaViewer solving and how is that benefiting you?

We chose Metaviewer to reduce AP document turnaround time, update payable processes to paperless, approval workflows and communication, faster closing time. Faster processing time has enabled consistent early pay discounts and better relationships with our vendors as invoices can't be lost/misplaced. We are able to determine how many invoices are outstanding at any given time, helping closing cycles and audit events. We're able to turn around document requests very rapidly, saving considerable staff time. In the event of expanding our AP team, training is quick and effective with the all-in-one interface for processing invoices. Review collected by and hosted on G2.com.