G2

UC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

6/18/2022

"MetaCaseDesk - Ticketing tool"

4.5/5

What do you like best about MetaCaseDesk?

The best part about using MetaCaseDesk is that it provides cloud support as well. We use Microsoft 365 with this software. It is fairly simple and easy to use compared to Tableau. Review collected by and hosted on G2.com.

What do you dislike about MetaCaseDesk?

The tool has less community support and fewer tutorials. First-time users face a lack of support but it's a great tool once you get comfortable using it. Would love to see more features in it and good community support. Review collected by and hosted on G2.com.

Recommendations to others considering MetaCaseDesk:

Its an easy-to-use ticketing software to manage tickets and cases. Review collected by and hosted on G2.com.

What problems is MetaCaseDesk solving and how is that benefiting you?

MetaCaseDesk is solving ticketing solution which helps easy access and sharing of the tickets across team leading to more productivity and increased business performance Review collected by and hosted on G2.com.