AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Amazing ticket tool and case management solution"
What do you like best about MetaCaseDesk?
SOme of the things i like about using this tool are:
Data backup at office 365
There are 2 portals which makes it very easy to work,Support and client
Easy view of ticket
Active directory is amazing Review collected by and hosted on G2.com.
What do you dislike about MetaCaseDesk?
Areas where improvement is needed are:
Need expertise to use it
training module should be available
customer portal should be simplified Review collected by and hosted on G2.com.