![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain")
AL

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

8/5/2021

"Finally a Sales Team That Actually Cares"

4.5/5

What do you like best about Mercanis?

To start off, the sales people of Mercanis reached out to us via LinkedIn. At first, I was skeptical, but I consulted with my boss and got back to the Mercanis team a few days later. They responded quickly and after a demo that we were given a few days after, we decided to try it. This was about a month ago and now I can say with confidence that we are extremely satisfied with the software. While finding external services had been a painpoint for us before, they greatly simplified it for us. It saved us a tremendous amount of time.

To be specific, the process used to look like this: search for service providers to do a job for us, which took several days by itself. Then we had to reach out to them to receive different offers (also took multiple days). Then, after we had enough offers, we could compare them and decide on one. This was quite tedious and required multiple exchanges to coordinate milestones of the projects and price negotiations. With Mercanis though, we were able to drastically reduce the time and effort of this process and focus more on the work. The search for service providers took about one afternoon and reaching out to them could be done on the spot. The next day we had received feedback from about half and had these to compare. We defined the milestones in Mercanis and did not have to redo it with every service provider. Costs were also negotiated quickly and could even be accessed inside the Mercanis software which helped with transparency.

At this point I would like to say that the whole Mercanis team (the ones I interacted with) was very nice, supportive and knowledgable throughout the process. Even the salespeople (which I usually really dislike) were very sympathetic and actually checked whether Mercanis would have a usecase for us as a company. Therefore, I can only recommend trying it! Review collected by and hosted on G2.com.

What do you dislike about Mercanis?

We had a few issues with the software throughout the process. For example, one day we could write outside a textbox in the software (I know nothing major but still). Little things like this happened a few times but otherwise no complaints! However, we had expected this since they told us before the demo and sale that they are still a very young company and that a few things might not be perfectly refined. For all these issues, we reached out to them and as i can remember they were fixed within the same day or at most 2 days. Review collected by and hosted on G2.com.

Recommendations to others considering Mercanis:

My recommendation would be to just try it out and see if it helps you. I had my doubts at first but it turned out to be amazing. Review collected by and hosted on G2.com.

What problems is Mercanis solving and how is that benefiting you?

As already said, it helped us structure ourselves and our project definitions through milestones. Further, it sped up the process and cut the time required for procuring services by more than half! Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

See what 5 reviewers think of Mercanis

4.6 out of 5 · Verified reviews from real users

[
Read all reviews
](https://www.g2.com/products/mercanis/reviews)