
The user interface is well designed, feature-rich, easy to navigate, and fast. We were able to get everything up and running with minimal support. When assistance has been needed, our account manager has been responsive and extremely helpful.
For our use case, the API enables us to retrieve and process mentions through our internal applications. The API is well documented, and integrating it into our application was straightforward. The AI features also allow us to tailor our collection efforts to our specific requirements. The pricing for our plan is very reasonable, and purchasing additional credits is simple and convenient. Review collected by and hosted on G2.com.
The way that Telegram is handled by the platform is very limiting. I would like to see it connect directly to my telegram account and ingest the messages in this manner. Review collected by and hosted on G2.com.