I really like that it’s a very intuitive app. It also helps a lot that there is 24/7 support with a real person available to assist you with any request. The user experience is very pleasant and easy to navigate. I also like that it allows profile customization, and I love that it includes a report builder, so you can tailor the information to your specific needs. Review collected by and hosted on G2.com.

I don’t like that in some cases it’s difficult to set up a tracker using keywords. When it comes to social media profiles, it’s very easy, but when using keywords, it becomes more complex. Review collected by and hosted on G2.com.