G2

Almira Z.

Linguistic Center Lead

Enterprise (> 1000 emp.)

3/25/2024

"Brief experience. Poor client-oriented service."

2.5/5

What do you like best about memoQ?

Traditionally here at our company we used to work with desktop CAT-tools such as SDL Trados Studio. Since our corporate license was expired and its renewal seemed far too expensive, we switched to MemoQ 9.10 and at the beginning we were very happy and busy, transferring our translation memories to this new software and creating new glossaries. The interface seemed okay from a user interface's point of view, and we thought it was just a matter of getting used to a new tool or taste. First communication with Business Development of MemoQ which was, logically, quite persistent, was smooth. Review collected by and hosted on G2.com.

What do you dislike about memoQ?

I find MemoQ's interface overloaded and tricky, and not so friendly to, let's say, newcomers in the translation industry (new learners). My senior colleagues experienced some difficulties in using this software (comparing with cloud services, for example). It is a bit sluggish and cluttered, but the real "dislike" is based on disappointment with customer support. Our company, as all big organizations with complicated internal processes, finally decided to proceed with MemoQ after the trial version expired, but MemoQ didn't show much interest in renewing with us (I was sending multiple emails but never got any answer) and we finally purchased Phrase. Review collected by and hosted on G2.com.

What problems is memoQ solving and how is that benefiting you?

MemoQ, like any other CAT tool, is oriented to speed up the whole translation or localization process by automating the translation tasks and facilitating the management of multiple translation tasks. This helps save costs and time that translators or companies invest in these daunting challenges. Review collected by and hosted on G2.com.