AB
Aldrina Olivia B.
Sales Supervisor
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Faster Response Times with Consolidated Chats and Tickets"
What do you like best about Mekari Qontak?
Response times have improved because chats and tickets are now consolidated in the Customer Service Application, which makes it easier to manage everything in one place. Review collected by and hosted on G2.com.
What do you dislike about Mekari Qontak?
An initial setup is required to align ticket categories and priorities in the Customer Service Application. Review collected by and hosted on G2.com.