I don’t use Medrio as regularly as I did in the past, but I’ve always appreciated how easy and straightforward it is to navigate the portal and case report forms. I also like the CRF design and the availability of TEST and other non-Production environments, since they let you verify updates to the study build and forms before moving anything into Production. I’ve used this product for a number of years at a few different companies and across various studies, and I haven’t run into any major issues. Another positive is that Medrio seems to be committed to improving the product and occasionally asks for feedback—for example, I’m aware of, and like the idea of, the AI features they were trying to implement. Review collected by and hosted on G2.com.

In the past, I occasionally ran into “timeout issues,” which hindered my ability to navigate after logging in which was frustrating because I needed to review data points at a critical juncture in the study. I haven’t experienced that problem recently, but I also haven’t used Medrio as frequently or as extensively as I did before, so it’s hard to say whether the issue has been fully resolved over time. Dashboards could also use improvement - although the system is designed to pull numbers based on the inputs provided, it sometimes doesn’t reflect or present certain metrics in a suitable manner that is more fitting for a teams specific needs which can sometimes makes it difficult to be fully reliable. Browse Data & Data Export filter options need some work - when updates were made for a study, the dataset outputs that were updated with a large no. of patients generated formats that are not ideal - resulting in me sorting and doing a lot of extraneous tasks to clean up the issues. Review collected by and hosted on G2.com.