My customer support colleagues that I have had the pleasure to work with. I enjoyed working with Kelsey when she was here and just adore Jaclyn. Also, the cred team and how they have assisted me in my turnaround times for cred have made a huge impact in my workflows. Leigh in PE gets a huge shout out. I can't say enough how these teams have helped and continue to help my work streams. Review collected by and hosted on G2.com.
Have to be on top of PE reps in terms of entering notes. Sometimes hard to follow for audit purposes and found out some apps were not submitted. Caused a pain point on my end. Review collected by and hosted on G2.com.
Thank you for your kind words! We feel the same about YOU as a customer! We're thrilled to hear how much our team has supported your needs We appreciate your feedback on PE notes and will continue working to improve clarity and consistency. Grateful to have you as a Medallion customer. - Julie Hogan, SVP Account Management