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UI

Verified User in Insurance

Enterprise (\> 1000 emp.)

4/21/2026

"Effortless to Use, with Helpful Reminders Like Birthdays"

4.5/5

What do you like best about Medallia Agent Connect?

The ease of use and the ability to not have to set anything but the system remembers. Such as birthdays. Review collected by and hosted on G2.com.

What do you dislike about Medallia Agent Connect?

Nothing that I can recall. It did everything well. Review collected by and hosted on G2.com.

What problems is Medallia Agent Connect solving and how is that benefiting you?

It's not anymore since we changed crm but it did in the past help manage miscellaneous tasks really good. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

See what 265 reviewers think of Medallia Agent Connect

4.6 out of 5 · Verified reviews from real users

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