DE
Don E.
Manager Customer Support
Mid-Market (51-1000 emp.)
"Streamlined Customer Feedback and One-on-One Meetings with Helpful QA Forms"
What do you like best about Medallia Agent Connect?
We’re able to gather customer feedback, use their tools for one-on-one meetings with our team, and take advantage of their QA forms as part of our process. Review collected by and hosted on G2.com.
What do you dislike about Medallia Agent Connect?
I wish there were a way to add notes to survey feedback, or to include suggested next steps for follow-up. Review collected by and hosted on G2.com.