I have been taking most of my classes with connect. I enjoyed using it thus far. They need to update it for sure but is it fairly a good company to buy your virtual books from as a student. Review collected by and hosted on G2.com.

I have contacted the company to request an extension of my temporary trial access both because I had a test due and was furlough at the time (COVID 19). I couldn't afford it. Vanessa, a sweet person, first told me that her manager needs to see my financial aid award letter in order to approve the request. I promptly comply although it was a odd request. I needed to complete the test. After a couple minutes, she replied that students are required to get a "letter of confirmation from the instructor that they are requesting for the extension of the temporary access" during COVID-19. Mind you it was a Friday night and test was due Sunday by 11:59 pm. They failed to give me an extension couple of days where other company such as MindTap has. I am so disappointed. Review collected by and hosted on G2.com.