G2

Windi H.

Mid-Market (51-1000 emp.)

9/6/2023

"Dramatically improved the customer experience when applying online."

5/5

What do you like best about Maxwell?

The team at Maxwell is incredible. They do not hesitate to assist with any question and don't try to upsell in an obnoxious manner. The team is responsive in a timely manner and provides great insight into what might be a great add-on to the tools currently in play. The Point of Sale product that we utilize has truly been a gamechanger in how our customers and associates interact. Review collected by and hosted on G2.com.

What do you dislike about Maxwell?

Not really a downside of Maxwell, they are adding upgrades as quickly as they are able. Trying to align our organizational readiness to the upgrades is challenging but as everyone is patient, great things transpire. Review collected by and hosted on G2.com.

What problems is Maxwell solving and how is that benefiting you?

Utilizing this product provided greater insight into customer usage, the ability to live chat and the ease of uploading documents into the secure site has truly been a gamechanger overall. Our online applications have improved with the intuitive nature of the design and as we add more products, the benefits continue to expand. Review collected by and hosted on G2.com.