![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications")
AT

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

4/7/2025

"Matik Makes the Difference"

5/5

What do you like best about Matik?

Using Matik really has been invaluable because it saves our Customer Success Managers so much time and manual labor. Review collected by and hosted on G2.com.

What do you dislike about Matik?

It has been a challenge to get our contact center data tied into Matik, but that is something we are working through together. Some of our other needs could be addressed by Matik Mail and that is something we are going to review in the near future. Review collected by and hosted on G2.com.

What problems is Matik solving and how is that benefiting you?

Our customer success managers maintain a large book of business and need to ensure they continue to provide value to their customers through monthly reviews and business reviews. The amount of time it takes to put together the most up to date presentation used to take hours if not days. With Matik in place, our Customer Success Managers are able to produce presentations in minutes. Allowing them to provide value to more customers in multiple ways. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

See what 56 reviewers think of Matik

4.8 out of 5 · Verified reviews from real users

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