![Noubar T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Noubar T.")
NT

Noubar T.

Product Marketing Manager

Enterprise (\> 1000 emp.)

12/16/2021

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"Very versatile, high-performance sms chatbot"

5/5

What do you like best about Matador?

To begin with, the user interface is pretty straightforward, using their SMS widget gives a great conversion boost because people feel like they can connect to a human immediately, and are able to communicate with our business from the comfort of their phones. Matador has allowed us to generate at least 500 5-star google reviews which puts us at the top rank in Google Maps. It's a feature that I could not find anywhere else. In addition that Matador.ai is only software so far that allows our business development team to contact a lead in less than 5 minutes, very consistently and help us minimize the leak of leads.

Overall great software, I would recommend it to any auto dealership Review collected by and hosted on G2.com.

What do you dislike about Matador?

Like any new innovative platform, new features are added every week and training our BDR team to use them can be a bit overwhelming, especially with larger organizations. I would also be happier if it had more integrations with third-party software, nonetheless, it does have integrations with major channels such as Facebook leads which is the source for much of our leads. Review collected by and hosted on G2.com.

What problems is Matador solving and how is that benefiting you?

Connect by SMS immediately with our new leads, great automations for repetitive inquiries. Allows us to generate a large number of ewviews.. Great sure interface and actually allows us to generate leads from the chatbot widget directly. Review collected by and hosted on G2.com.

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Rating Updated (6/16/2022)
Current UserValidated ReviewerSource: Organic

See what 41 reviewers think of Matador

4.8 out of 5 · Verified reviews from real users

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